This box is the best one so far I've had elspet waste of money. This one is so much easier to use less stress easy to clean. Quiet you don't hear anything. I love this meowant box. Talking my daughter into getting one soon.
JE
Jeanette
It was user friendly site to order
It was user friendly site to order, was delivered quickly.
Love it, the cats love it and they sit in front of the box and watch it go around and empty.
FF
Fred F.
I like the design and function better…
I like the design and function better than my cat. She is an old cat and does not like going onto the litter area. She has no trouble getting in, she just dosen't do well. She kicks litter and poop out on the floor. I think that training a kitten would be easier.
TT
tawna T.
It’s ok
It’s ok, better than a smaller one I have, some of the litter still is being scattered on the floor. Bag is more convenient for me for waste, etc, because I am a senior citizen. Better than manual method. My cat likes it well enough.
JV
Julie V.
I have multiple cats and kittens as a…
I have multiple cats and kittens as a breeder and I love how I never have to scoop.
I wish I had gotten this sooner!
CK
CATHERINE K.
The machine came quickly
The machine came quickly. It is SO much easier than the litter box!!! We also save money on litter. The cats(2) love it! After their job is finished, the one will sit on the side and try to figure it all out. It so funny. Anyway, not sorry we purchased our Meowant.
Thanks,
Cathi K
KY
Kyle
The litter box works as advertised and…
The litter box works as advertised and has really cut down on cleaning and the smell.
I did have to have the company replace the base section due to a bad sensor.
They did it quickly and without any questions.
Since the replacement base there have been no issues.
Very happy with the product.
KL
Kecia L.
Buyer Beware
I ordered this litter box on July 7, 2024, received it on July 12, 2024, and have been trying to get it to work since July 13, 2024. It is now July 24, 2024. I diligently followed the troubleshooting recommendations that I have been sent. I even videotaped the issue at their request. I have sent multiple emails and chats to fix this litter box. They have sent me the same troubleshooting information over and over. Nothing has worked. I made a significant financial investment of over $340 in this product, and it is defective.
This company does not comply with its return policy. I first requested the return information needed to return the litter box and a refund on July 15. I am well within the 30-day return policy window and have the product ready to ship for a refund once I receive the requested return information. I have asked for this information at least seven times. To date, I am still waiting for directions on returning this litter box. All I have gotten is the runaround.
Reply
I ordered the litterbox through Meowant. What continues to be frustrating is the lack of acknowledgment of my continued request for a refund and the information required to return this device. After the repeated back-and-forth, I had to file a dispute with my credit card company and make a complaint to the BBB. This company DOES NOT adhere to its own return policy.
MEOWANT's return policy states the following:
At Meowant, your satisfaction is our top priority. Should our products not meet your expectations, you're welcome to initiate a return within 30 days from the date of delivery. Your happiness matters to us!
30-Day Money Back Guarantee for Any Reason
Undamaged products may be returned for a refund for any reason within 30 days of receipt of shipment.
Returns must include the original packaging, all accessories, user manual, quick start guide, etc.
For non-quality related warranty claims, the buyer is responsible for shipping costs and Meowant refunds the cost of the product itself.
Response from MeowantJul 29, 2024
We apologize for any unpleasant shopping experience. Could you please let me know where you made the purchase—on our website or TikTok Shop? Provide your order number so I can check the status of your order. Normally, the product work properly. Our customer service would need your SN code to check if there's an issue with the machine. If there is a problem, we would arrange to send a replacement unit or, if the issue is with the base, send a new base, and if it’s with the drum, send a new drum. We shouldn’t be asking you to repeatedly address the product issue. Please let me know your purchase channel, and I will also verify which customer service representative handled your case and check their work for diligence.