Monique
Great product and customer service
The customer service and support are excellent. My family gets a sense of peace knowing my mom has her medical guardian device.

Medical Guardian’s mission is to provide an affordable and reliable medical alert service to all those who wish to live an independent life, regardless of their limitations. Whether our customers are looking to remain safe in a medical emergency such as seizures, stroke, or heart attack, have limited mobility, are at risk of falling as they age, or are afraid to live alone because of home invasions or fires, Medical Guardian guarantees to be there to protect them.
Medical Guardian (medicalguardian.com) has 1,456 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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1,456 approved reviews, newest moderated first
Monique
The customer service and support are excellent. My family gets a sense of peace knowing my mom has her medical guardian device.
maggie G.
Everyone is kind and helpful. When we test the device they are happy that we did. It has helped to know my mother has help if she needs it.
Louis
Their quick response time is amazing, just the other day I dropped the devise into my pants pocket and it went off showing a fall they checked with immediately to see if I needed any help. I told them it was just a test....LOL This devise gives me total comfort whether I'm in the house or out working in the yard, I love that it travels so I can go visit my grand-kids out of state, really great product
Katherine B.
Whenever I've needed help, they have always provided the help very quickly. When they could not get my children, they quickly called the police. The lockbox on my front door enabled the police to get in without breaking in. Could not have been better. Medical Guardian gave the code to the police.
Donna D.
My Dad uses Medical Guardian and I am glad he does. It gives me peace of mind. I am able bro leave the house and run errands without all the worry of leaving him alone. Their customer support is the greatest!
Donald W.
Even though I sometimes forget to test the device at the beginning of the month, this still the best way to go if you plan on any outdoor activities. A person can go anywhere, anytime and be any means. This will work. With today's modern technology and with as many cell towers as there are, a person is virtuously limitless. This a very helpful tool for us senior citizens.
Maxine L.
It worked as promised. In the barn, knocked down and trampled with gaping wound. Called for help and it came fast. HOWEVER. despite your company's assertion and a $25 appreciation for each person I recommended, and I have done so two times, not a dime. Oh, well.
Richard B.
Instant response to call. Just push the button