Medical GuardianReviews of medicalguardian.com

Phone consultants were helpful,answered all questions clearly. Unit was easy to install.

I did my research, via Google, and read many reviews. I decided on Medical Guardian and have not regretted my choice. Their customer service was very competent and helpful in making choices to customize our system. When I expressed concern for getting the unit quickly, they upgraded the shipping to second day, free of charge. No contract, no activation fee and no equipment charges. My mom feels so much safer now that she wears Medical Guardian around her neck. I would not hesitate to recommend Medical Guardian.

Peace of mind is important when you are ill and live alone...this product has supplied this need.

From purchase to connection of the device. They were awesome

I talked to Guy and he gave me answers to all my questions.Also he explained all of the services offered.I was very satisfied after my phone call.

You should also make it very clear that if button is pushed and no one responds to the operator, that you will contact 911 or someone on the call list. My 85 year Mom was very upset when the operator told her that she had to be within reach of the base unit in order to actually talk to someone if she pushed the button on her pendant. She thought that meant that the unit was essentially useless unless she was within reach of the base unit. Also ,there was NO information about the life of the battery in the pendant and how to find a replacement when it dies. I want to know that information.

ACTIVATION WAS VERY EASY

Haven't needed to use it (thank God), but customer service when I was shopping around & then called back to order for my mom was fantastic. Quick delivery too.