MadisonseatingReviews of madisonseating.com

The best website ever with great deals and fabulous stuff, i strongly recommend this site to every one if you want original products with lowest prices, welldone team madisonseating.

great service and products of Madisonseating . the executive chair of madisonseating is excellent design and reasonable Price. i have bought six chair from their and some of my friends are really surprised after seen this Chair. they also buy ASAP from their. Awesome inventory to design any theme you want.

I had a great experienced with Madisonseating.I bought few of the executive chair from their. The executive chair was perfect . The Staff is super helpful and The product is excellent. Plus the Chair looked beautiful.

I ordered a Herman Miller Aeron chair for well below MSRP from them - it's in like new condition and although the order said "assembly required" it was actually just 2 pieces (the back of the chair and the rest of the chair) which went together easily. The rest of the chair was already assembled, and it came well-packed with bubble wrap and plastic bags over the chair parts to protect from the elements.

I purchased a Steelcase Leap V2 from them on 11/25/16 and received it on 12/13/16. Their web page for the Steelcase Leap V2 clearly shows the product pictured with arms that adjust from side to side (the second picture on the product page, which apparently I can't link to in this review). The product description includes the term "Height Adjustable Arms" as well as the term "Adjustable Arms" on a separate lines in the description. The chair I received has arms that only adjust in height. Their contention is that, even though they picture the product with side-to-side adjustable arms, that it "could not be more clear" that they only adjust in height, therefore if I want to return it I would need to cover the return shipping (about $200 - $300) and pay a $50 restocking fee for this $564.88 purchase. That's a lot to ask the customer to pay to return something they didn't order. There was also a dispute about the upgraded hardwood floor casters I ordered, but that they were willing to refund. Update: as soon as I posted this review, they sent me the email below. Trying to intimidate customers out of leaving negative reviews instead of resolving a dispute speaks for itself. ***************************************************************************************** Dear Customer, This email is to notify you that we will be reporting you to other online merchant services regarding the circumstances surrounding your order. In this way, other online retailers will decide if they want to fulfill your future online requests based on our experience with you. Some of these online retailers will be emailing you with a review summary that we have provided. Other platforms will just retain this information for any online retailer that registers or requests this information. We are sorry you felt the need to escalate this matter unnecessarily. Customer Service Madisonseating.com *****************************************************************************************

The Coffee table, the office chair with its matching desk -- so far everything we've gotten via Madisonseating.com has been as described, easy to assemble and amazing just amazing quality. We spend quite a lot of their staff time getting answers Is this furniture solid wood? What wood exactly? What is the weight limit on this chair or that love seat? How are returns handled? etc. etc, etc With the result that we have never had to use their generous return policy. We will definetly get many more things here for sure!!

Very good sales support, I called twice to get additional information and both times the sales rep was very helpful. I registered and completed the purchase on the website, it was quick and easy. I am hoping the the new Steel Case Leap Chair I ordered ships quickly, arrives within 9 days and is in almost like new condition without any shipping damage. So far I am very happy with my first Madison Seating Experience

Long story short, I was told that if I didn't leave a good review after a terrible experience, they would black list me to other companies. I changed my original review to something decent, so that this wouldn't happen. After thinking long and hard about this, my good conscious didn't think it was fair to leave an innacurate review, so I changed it back. Madison Seating will probably retaliate, but I think it's only fair to other consumers to know the truth. As for the purchasing experience... they decided to cancel my order BUT only after I had changed my original bad review to a better one. Here's my story... I had ordered a chair from Madison Seating online. I had contacted them via email to find out if they had an approximate ship date and I thought the price had decreased also, so I asked about that too (wondering if I could get a price adjustment since the product hadn't shipped). My 1st question was addressed, but not the 2nd question. I emailed them again with my pricing question. They told me the price hadn't decreased and now weren't going to release my chair until I called them. I called them and and their supervisor was quite rude to me, so I asked for the manager. He assured me that the price had not changed (and I realized it was my mistake and admitted it). But I still went on Trust Pilot to leave an honest review about the supervisor...that's when I was emailed, by their manager, that they left a bad review about me to "Merchant Services" . They told me that they'd change their review about me and would send the chair I ordered, if I changed my review about them, so I did. After they got me to improve my review about them, they cancelled my order...