Best prices on the Herman Miller chair, Eames chair, Humanscale chair and more! Find ergonomic office chairs, home office chairs, executive chairs and more at discounted prices.
Madisonseating (madisonseating.com) has 687 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Robert
I have ordered 8-10 chairs from Madison seating, including two Herman Miller Remastered and 6-8 Leap V2's. They provide these chairs at a great value. All except one arrived in excellent condition, and they quickly resolved the chair that was damaged during shipping.
Will
TL:DR Madison customer service was quick to respond to an issue with a chair I ordered, and we came to a good resolution to the problem. 5-star resolution was achieved. I ordered a new office chair from Madison Seating. In just a couple weeks' time, the chair showed some defects in the upholstery which were likely to keep getting worse. We discussed possible resolutions to the problem and they ended up taking care of everything in a great way. It was a 5-star resolution from Madison after the frustration of my new (and otherwise great) chair having an issue.
Melissa B.
After receiving three broken chairs I'm officially giving up. This company refurbishes office chairs cheaply and poorly. I received two chairs broken and promising to delete my 1 star review they agreed to send a good chair. Chair is cheaply reupholstered (the dye is coming off on my hands and there are gaps in the plastic) and the lift doesn't function but it's not broken on arrival (which they swear is the shipping company and not them 🙄). So good thing I'm 3 feet tall 😩 cause this chair isn't rising up or down. This chair will follow it's siblings into the trashcan. Madison seating refuses to give a refund. So I'm out $400 and a hours of wasted time. Don't do it!!!! Runnnnn
Mr D.
If it seems too good to be true, it probably is. Such is the case with Madison Seating. Thought I'd be getting a good deal on a Herman Miller chair. This company hides fees in fine print in TOS and does not disclose them on the pre-purchase agreement or in order summary. Instead, they leave you hanging until you get tired and cancel your order at which point they promptly refund less 5% even when they did nothing. They sell stuff is that is all used or open box anyways so restock (non-new condition) fee shouldn't apply. This company plays the long game of ripping people off.
Gavin C.
I bought a Hawerth Zody chair from Madison Seating, which had a slight issue. However, they provided prompt and excellent customer service, swiftly resolving my issue. Highly recommended! 👍
Steph A.
Got a chair from them, was cheaper than other places, but apparently that is because they are open box products and may have parts replaced with non-OEM substitutes. My Herman Miller Aeron chair broke 4 months after I got it...this in comparison to one I bought from a reputable retailer that Ive had for 5+ years with no issues. I reached out, they do not provide support for broken products
Emilie G.
I ordered an open box Steelcase chair for a very fair price. Shipping was crazy fast-- I received it 2 days after placing the order. It did arrive damaged, but customer support responded to me right away and resolved the issue. They are now sending me a new chair free of charge, no hassle to me.
mark Y.
The price for the chair I order was the best I could find through an exhaustive search. The chair arrived ahead of schedule . There was an issue with the chair when it arrived. I wrote one email with a picture and the issue was resolved within an Hour! This company says that Service is their top priority and I believe them.
