Lisa N.
STAY AWAY!
I was willing to give LookBook a try after seeing all these cute styles online. I though if I don't like it I'll simply return it....little did I know. After opening my package (which I waited for for 2 weeks), I was exited to try everything on. I swear I have never been so disappointed in my life! The dresses absolutely did not fit right.. and I am a size 0. The pieces looked like cheap halloween costumes. They were also see through.. How can anyone call it clothes?? The zipper on one dress was broken. I decided to keep one item that looked decent and I contacted customer service to return the rest. Apparently, I have to ship the items to CHINA paying for it out of my pocket. The quote I got online for shipping was $50.00.. I am a full-time student with very limited income and I decided to save money by shopping at LookBook.com.. Now I have to pay money to get rid of this stuff.. very disappointed
Response from LookbookstoreApr 7, 2015
Hi Lisa, We are sorry to hear that you received the items in less perfect condition. Upon checking our records, it appears that we are currently communicating with you through email in getting this concern resolved. We apologize for the inconvenience that this is causing you. Please continue to get in touch with us so that we can reach a conclusion that will make you happy. If you have any other questions, please feel free to contact us via email at [email protected]. All the best, Lookbookstore Team


