Victoria
My package is taking a lot longer than expected to even ship.
This is my first time ordering anything off from this online boutique. and it may be the last if I do not receive my romper here soon. I ordered a red and white lace romper on Feb. 7-2015... Been tracking the order and it has not even LEFT the facility in China yet. It has almost been two weeks and this package has not even been shipped yet? Who knows when it will even ship. I bought this romper because I wanted to wear it on my cruise next month.. Which probably will not even arrive on time now. Very disappointing, If I would have known this, I would just have gone shopping for rompers at Charlotte Russe so I am guaranteed my clothing. If I do not receive this romper by March 9th, I will cancel my order and never continue to shop on this website anymore.
Response from LookbookstoreFeb 18, 2015
Hi Victoria, We are sorry to hear that you still have not received your item yet. We have double checked your order details and your order is in transit. Please note that as stated in our item description page, the economy shipping normally takes 7 - 15 working days. By purchasing the item, it means you agreed and happy with this delivery time. Up to today, there has been 7 working days passed, which is still within our promised delivery time. We appreciate your patience and understanding that international shipping takes much longer than domestic shipping and many factors could cause the delay. Appreciate your cooperation and kind understanding. If you have any other questions, please feel free to communicate with us via email at [email protected]. Best Regards, Lookbookstore Team


