LookbookstoreReviews of lookbookstore.co

I read the reviews on this company, some good some bad and decided to take a chance and order. My jacket had a broken zipper when it arrived in October. They were great at responding to my emails. I sent the jacket back for a replacement. It is now January 3, 2015. I have no jacket and no refund. Buyer beware! See below my response from them. When I try to log into my account with them, my email address doesn't exist anymore as well. Dear Sheila, Thank you for your email. No problem. We can arrange redelivery and deliver it within 7 - 15 working days. If you are okay with that, please confirm your shipping address for smoother transaction. Hope to hear from you. Regards, Michelle K Customer Service Associate Lookbookstore Team

I ordered a dress from them on the 16th, and got it on the 24th... and I live in Canada, places that are situated in Canada usually take longer than this! I am super impressed with the shipping, the price, and not to mention the quality!!!! The dress is adorable, and amazing quality. This was my first time ordering from them so I was skeptical, but I definitely will be ordering again!

I ordered quite a bit of clothing on my first experience with this store. The quality is very high compared to what I expected for the price. I am absolutely amazed. A few items appeared as if they had just been freshly sewn and done well (to me this was a good thing). I will deal with them again soon. Great experience!

This is the first time I shop with Lookbook, and will be the last time for sure. Got a terrible experience shopping here. The item takes one month to arrive in Italy (they ship from China) I ordered 2 pieces, one KHAKI coat and one Back Cut Out Romper. All the photos on the website seems very nice looking, but when the items arrived, they are totally different from what I have seen on site. Bad and cheap material, smelly terribly also. Many different details from the photos on site, as ZIP, fur, hat, sleeves, The Back Cut Out Romper also differ from color, broken buttons... Overall this will be the last time I do shopping on lookbook and definitely return this two items to them. I rather pay the return shipping, other than wear these bad & ugly clothes. Don't buy anything from here. They are all bad quality clothes made in China and just shipping worldwide.

I ordered two dresses - neither of which resembled the picture online. Ended up returning one of the dresses and still have yet to be reimbursed for it - lost track of how long ago I shipped it back, but it's definitely been over a month or two.

So many great options on new trendy items. The staff is VERY helpful when needed and the shipping came within 2 weeks! x GREAT STORE <3 DEFINITELY WILL BE ORDERING MORE FROM THEM!

Lookbook store is really an amazing store! They have so many beautiful clothes, it's very difficult to choose because everything looks really awesome and unique . I also liked the quality. I would really like to happy many clothes like these in my closet.

This was my first time online shopping and I was looking for a really nice dress for my anniversary dinner. I ordered a nice black dress. The dress arrived when it said it would, however, when I tried on the dress, not only did it not fit, it was a completely different dress to what I ordered. Thought I would then just return it and get a refund, But it was not as easy as that. Not only did none of the e-mail links work, when I then asked the Chat for a working email, I was then told another broken email link. I don't believe then a company this organised would even ship out the wrong dress, this is just unacceptable, plus with trouble of the 'easy' returns policy. I would not order anything off of this website again.