LifeStance HealthReviews of lifestance.com

I still haven't seen anyone. The first time it was the day of my appointment about an hour before and I get a call saying the psychiatrist that I had been matched with only sees children not adults. I'm 66 years old I made that clear when I first called. Now today I just got a call 1 hour before the appointment and said that the scheduling was wrong that I was supposed to have a follow up appt when i haven't even had an appointment yet! So now I don't have an appointment for another 3 weeks! And after reading the reviews I'm a little concerned about this whole operation. Although I'm going to keep my next appointment, I will definitely be looking elsewhere in the meantime.

Lifestance will quote you a reasonable price post insurance, say $30-$50 per appointment, and lie and say the insurance is covering the rest. Then after so many months or a year they will suddenly try to back bill you thousands of dollars because they mischarged you. They also charge $300-$400 PER HOUR which is easily twice the national going rate for the same service. Don't sign up for them. We'll be exploring legal options on our end.

I have had a great experience with LifeStance (the one in South lake Texas/Mona Jimenez is my nurse practitioner and she has been very understanding and very helpful)! Mona J has been understanding, very lenient with scheduling, and she respondes almost immediately to my questions and messages! Thank you guys for being such a great help in catering to my mental health needs! I am very grateful! 🙏💗👌

I feel like I am finally being treated with respect and dignity at LifeStance. My provider is by far the best provider I have ever had. Thank you, LifeStance.

It was easy to make an appointment. Their website isn’t difficult to get what you need.

I love my therapist. What I dont love, having a prn who wants to control my chronic pain management..I did not come to get pain management..only mental health treatment. Arguing for over a year to be treated for something i was diagnosed with over 40 years ago. THE WORST MESSAGING IN THE INDUSTRY. have been waiting 2 plus months for a return phone call. Cant schedule my doctor..cant call my doctor, cant email my doctor, my doctor is not allowed to call me, email me or communicate any other way than Lifestance. They have charged me for visits I COULD NOT CANCEL BECAUSE OF THEIR SYSTEM.THIS COMPANY..NOT THE THERAPISTS..U IS A SCAM AND AN INSURANCE FRAUD SCAM

Therapist is great, billing not so much. Serious discrepancies with no plausible explanation. They are charging for a visit that isn't even showing on my insurance yet. Time to look elsewhere since they want to be shady.

For somebody who is listed as a pediatric psychiatrist, Dr. Sanjeev does not know how to connect to a kid. The way he asks questions to a child is not therapeutic and with no compassion. He seemed impatient and dismissive. The way he even talked to us parents was condescending. Even for an adult, I would not even want him to be my doctor nor would I recommend him. He prescribed ADHD medication to my child early December 2023 without properly informing us that he wanted the medication to be given daily religiously — to still give it even on non school days. Because he basically flipped out and had strong reactions when I mentioned I did not give the medication during winter break to my kid. It is general knowledge Vyvanse can Not be given on non school days. And when he learned there were gaps in giving the medication, he immediately said he does not know what I am talking about because he was on vacation, out or something like that. Implying he has not prescribed the medication and who told us to not give the medicine on non school days?? “It is not like antidepressants.” What?? It felt like you should be in a defensive mode talking to him. It’s just red flags. You would think the first visit would be longer- it should be an assessment visit. Get to know your patient. I was surprised the visit did not even take 30 mins. I also asked him for any forms that the teacher could fill out for behavior observation. He simply said for the teacher to write notes? He basically gave up on my child on the second visit stating telehealth is not working so he was transferring my child’s care to somebody else. He said my child would benefit with an inperson visit. We agreed. When he was told we can go to his clinic he still went ahead for TOC. I was actually glad. It is hard to find a pediatric psychiatrist in our area, and if I did find one they do not accept new patients. If I was not desperate to find a doctor I would not have thought of going online. This doctor should update his picture btw. The person I saw on the video looked totally different.