Koala HealthKoala Health is a pet health company focused on simplifying the healthcare experience for pet parents. We make it easy to shop for your pet's medications and health related products on our e-commerce website and we dispense and ship those products right to your doorstep. Please ask about our custom Pouch Packaging!
Koala Health (koala.health) has 136 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Shawnie A.
I am able to get my dog's medication at a good price and shipped monthly. The time I needed it sooner, the customer service agent was very polite and helpful and it arrived extremely fast. Very happy with this company.
MW
Awesome service
lou A.
Excelente!
Cathy J.
This is the worst company, noticed a pending change on my credit card from this company, called them and tried to cancel the order which I never authorized In the first place, I was told there was nothing they could do, that the order had already shipped and that I was notified. I even asked if I declined the shipment would they refund my card, again I was told Sorry nothing we can do!
Kristi P.
It was easy. There was clear communication between Koala and myself when a problem came up with my vet approving my prescription. Koala responded to my inquiry very quickly.
Maria T.
I was desperately searching for my pet’s medication, which was out of stock at my usual pharmacy. I’m so glad I found Koala online. Not only did they have the medication in stock, but the cost was half of what I used to pay. Ordering was a breeze, and even though I placed the order late at night, they called my vet early the next day to obtain the prescription. Shipping was free, and the medication was packaged beautifully, from the shipping box to the medication bottle. It even came with a bandana! I would highly recommend Koala.
Sara
Quick order to ship timeframe. Personal note with our first shipment.
Jennifer
I was running in circles because Koala and my vet’s office couldn’t/wouldn't communicate with one another. My dog is almost 15 years old and has been taking this medication (supplied by Koala) for years and somehow all of the sudden I have to physically mail a written prescription to Koala. I spoke to both them and my vet’s office multiple times and there was always something more I needed that I didn’t need the time before. Koala also told me that it would be shipped out “soon” multiple times, only to call me later with another issue. It’s 1 medication for 1 pet! What in the world?! I order Koala for the price and convenience, but because I had to make multiple trips to the vet to buy her medication (this process took over a month) neither was true this time.
