Kmmaltairlines is listed under Activities & Tours.
Kmmaltairlines (kmmaltairlines.com) has 404 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Anna M.
We had to pay a 30€ fee (60€ in total) for our hand luggage, because apparently hand luggage must be checked in. This is not communicated clearly and wasn't even checked on our flight to Malta. The lady even said we have no luggage included, which is wrong. This seems to be done on purpose to oblige people to pay the fee at the gate. So our "hand"luggage was after the fee stored in the plane, right where we actually had our spot for free luggage. Which makes no sense at all.
Mr BA M.
No coffee or tea or a snack we thought would be included on the flight Then surprised when the toilets blocked by drinks trolley that a lady with 2 children who needed the toilet was not allowed to use the other end divided by a curtain. Surely common sense prevails but not in this case. Shame on you. Last year an issue on the flight huge turbulence landing with frightened passengers. When i raised this i was told an issue with the cleaners. Are you mad. Come on team get a grip.
Gerwald M.
Very disappointing experience with KM Malta Airlines. It was not clearly communicated that the hand baggage must be checked in and cannot be taken on board. I fly regularly and have never experienced this before. The fact that I was not charged on the outbound flight made this even more confusing. Being charged €30 at the gate on the return flight felt unfair and poorly communicated. This policy should be made much clearer to passengers to avoid unexpected fees.
Jessi
Derselbe Rucksack, der von München aus kein Problem war, war jetzt ein Problem und ich musste 55 Euro drauf zahlen beim Rückflug! Wenn’s ginge würde ich 0 Sterne vergeben
Wolfgang R.
Worst Airline after Ryanair
Ali A.
J’ai payé 996€ pour billet et l’hôtel il a débité après 3 jour on m’as le volé est annulé et remboursement dans 7 jour ouvres. Mtn comment je peux ré acheter le billet? C’est honte Je recommande jamais sur site
Barbara V.
No comment needed. So disappointed.
Edward C.
I checked in immediately when online check-in opened for both my outbound and inbound flights, but the system showed no available seats and automatically assigned me to middle seats on both occasions, despite the flights clearly not being full. According to KM Malta's own help centre, passengers can choose seats at no extra cost during check-in, subject to availability. This did not happen. The app redirects to a generic web check-in page that doesn't recognize my KM profile, forcing me to re-enter my booking reference every single time—making any profile-based benefits impossible. On my most recent trip I was flying premium economy and expected at least complimentary seat selection for this cabin, but I was still denied any choice and assigned a middle seat. The app is extremely poorly designed and the check-in system contradicts your written policies. This needs urgent attention. This situation has worsened significantly. Previously, I was able to select a seat without paying for economy bookings, but now this is no longer possible. The service is going backwards rather than improving.
