KeychronReviews of keychron.com

No, Keychron isn't a UK based company, but they never claimed to be. Pros of purchasing from directly Keychron: - You get a high quality mechanical keyboard for a really competitive price. - The K3 is currently £79, the most comparable keyboard that I've had is the Logitech MX Mechanical and that's £150! The quality of construction, factory lubing etc is near same. - It's cheaper than buying the same keyboard from Amazon. Cons of purchasing directly from Keychron: - It takes 10-14 business days, mine took 9 - The tracking once the parcel is in the UK isn't great, but if you search your tracking number on "package radar" it will give you a Royal Mail tracking number instead of the 4PX one, just think it should be an all in one thing. - Although I haven't dealt with this personally I have heard there support is not good, sometimes defective items have to be sent back, which takes a long time etc. But, I don't think people realise this product was Kickstarter project 2/3 years ago, so the company is in there early days. If I was to order from Keychron again I would spend an extra £20 to order from Amazon for piece of mind, more "insurance" if it had to be returned and quicker delivery time. This is an enthusiast product that's recently gained a lot of success and in my opinion deserves some leniency.

Had a great experience with Keychron. My V1 came with faulty Keycap mounts but customer support were quick to help me out.

I bought a Keychron Q1, I love it, it's pretty good! Arrived fast, it comes with all the tools necessary to disassemble the keyboard!! I lost the WIN keycaps pack and contacted customer support, they asked me what keys I was missing and sent them right away! Within 10-15 days they were in my mailbox! I see a ton of people saying their customer support sucks but my experience was excellent!

Ouch on reading the other reviews when I came here to leave mine. I ordered the K10 with UK caps and delivery from China was a very speedy 9 days. The keyboard is a delight to type on with brown switches and the metal outer frame feels very premium when you reposition the keyboard.

Build quality a joke and when i contacted support they told me to fix it myself. Abysmal company. do not recommend in the least and highly dubious of anyone recommending them.

I ordered a Keychron keyboard directly from the manufacturer's website. The product wasn't available from any shop in my home country. The shipment arrived to Finland in just 7 working days (a lot faster than promised and no hassle with the customs). I had no issues with the shopping experience and it was easy to keep track of my order. The product itself is also very pleasing. Because I have no issues with the product, I cannot say how the customer service would have been in case I had some problem.

Bought the keyboard (keychron k8) 2 days ago and it has nice typing experience. But I have a problem with the keyboard, which was a very short cable I think its 1m or 1.2m. Coming from a supposed company of keyboard enthusiasts and a keyboard that was not cheap in anyway. I short usb wire is the kinda thing that was very annoying because I had to go and buy a extension cable.

Buyer beware! This company is the worst. Terrible customer service/support. I honestly wish I had checked Trustpilot before ordering. Don't believe the hype. There are much, much better alternatives on the market from companies that won't try to scam you.