KeychronReviews of keychron.com

I came here to have a moan but it seems like a lot already did. Wish I had checked first. I bought the low profile version because I was coming from a laptop. I've had it about a year. Pros: Keyboard is nicely designed, heavy, sturdy, looks good. Good software and features. Keycaps have lasted and keys have a nice feel while typing. Cons: Quality. 2 of the keycaps had manufacturing defects affecting the stencil. There is no support. Emails bounced, although somehow I did get replacement keycaps in the post. I don't know how. The switches are not reliable. I have a few that regularly miss, or double type. No support. I've moved these faulty switches to random F keys that I don't use. Overall, I like it, but there needs to be either better quality or better support. Preferably both.

The quality turned out to be poor. Even the pro version. I bought Keychron C2 Pro 8K and thought it's great. But after like 2 month of usage, the control started bugging and now it's working only if I press really hard, which is interesting. and the quality of build turned out to be poor too, so I guess it's better to go with a better one like ducky or varmilo.

The keyboard K17 Max is very nice, howevere the iso Nordic layout I bought is not fully supported in their own configurator software (one of the selling points), and when I contacted them they confirmed this and told me that I could build my own firmware if I wanted...

Seit eine Monat benutze ich die die Keychron K10. Technisch ist die Tastatur vollkommen in Ordnung und verrichtet Ihren Dienst wie jeder andere Tastatur auch. Allerdings ist die Verarbeitung des Aluminium Rahmen ein Albtraum. Der Rahmen wir aus 4 Teilen zusammen gesetzt und ist zu den Ecken hin abgerundet. Das könnte wirklich schön sein. Allerdings passt keine der Ecken sauber aufeinander. Für 120,-€ habe ich mir mehr Qualität versprochen. Die nächste Tastatur wird wieder eine günstigere.

Keys failed after a year of use. Not worth. Practically no firmware/software updates or support. I had a Keychron K6

I have no issues with the keyboard at all. Everything works as expected. The reason why I'm giving it three stars is the shocking low tier quality of their customer service. Ordered my keyboard on January 4th, and the "muchacos" forgot to send it until 09th January until I contacted them via customer service. The keyboard arrived 10 days later which is advertised on the website and I'm okay with that. It is oblivious that all the keyboards are coming from China and not EU warehouses as advertised on their website which is a blatant lie. All the replies they have sent to me were from Google Translate. Hopefully, I wont have any issues since I highly doubt I'll ever get a replacement. Be careful with them and only pay with Pay Pal. All in all, great keyboard in the range of 100 EUR, but the dude are incompetent in regards of one of the worst customer services and delivering the already paid product

Edit: The customer support conversations were difficult, but in the end, they sent a new package. I must admit the product is excellent. While they clearly have challenges with customer support and their delivery company is the worst, they are honest. ---- Keyboard was not delivered. They do not do anything about it. They tell me to check with the delivery company they hired, but that delivery company pretends the package has been delivered and does not answer my mails. The package was not delivered, I was home at the time they say it was. Maybe check with who you work with, Keychron ? That delivery company has an awful lot of 1-star rating by users complaining about not having received their stuff. Meanwhile, Keychron calmly keeps my 200€ in their bank account and ignore my mails.

Keychron seem to have become the default quick-and-easy fix for getting yourself a mechanical keyboard at the moment, so I felt it'd be worth writing about how I've found using the K2 for a few months. I've got the metal-framed, RGB model, version 2, with Gateron Red switches (ie. linear). Coming from a rubber-dome keyboard, this thing does feel pretty good to type on. I'd recommend *not* using the tilt stands; they don't help ergonomics at all. The keyboard is actually tilted slightly upwards without the stands. Keychron's palm rest also seems to make things more comfortable. There are a few complaints, though. The lack of 2.4GHz wireless connectivity (ie. with a USB dongle) kinda sucks. The included cable is nice, but I'd like to use this wirelessly without Bluetooth, because I use it with a KVM (and, yknow, Bluetooth is horrible). The RGB selection button in the top right is a little too easy to hit when pressing the Del key. This means you then have to mash it a few more times to get back to the lighting mode you were on previously, because it cycles the modes. Finally, the symbols on the keycaps don't look fantastic. The 'Windows key' looks pretty wonky and is the wrong way round, presumably to avoid seeking permission from Microsoft. The F1-F12 text is tiny, the right Control key has basically no margin, and (in my opinion) the font they've chosen isn't the nicest on the eyes. One last thing to mention: customer service. I had a faulty board, and in fairness to them they did replace it with an entirely new keyboard- BUT, this was only after 3 weeks' back-and-forth with them asking me to prove that the keyswitches for some keys weren't working - using an online keychecker. Trivially, it's not possible to specifically see that they're *not* working on a keychecker! Their staff seemed to struggle with this concept, but I think I eventually got a supervisor who just yeeted me a replacement.