Syl
Terrible product quality.
Terrible product quality. I ordered two keyboards, and both broke within a year. Keychron completely ignores EU consumer law, which requires a 2-year legal warranty for products sold to consumers in the EU. Very disappointing experience.
Response from KeychronJun 30, 2026
Hi, We're sorry to hear that your experience did not meet your expectations. We take warranty concerns seriously and would like the opportunity to review your case. If convenient, please contact us at [email protected] with your order number or ticket number so we can investigate further and see what we can do to help. Best regards, Keychron Support Team