Always cute, always unique stationery and school supplies. We are a one stop stationery store bringing happiness worldwide with free global shipping.
Kawaii Pen Shop (kawaiipenshop.com) has 701 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Leticia R.
I would rate the product 5 stars, but the delivery was extremly delayed. I only deducted 1 star b/c the customer service provided by Marin was excellent AND the delays were COVID-caused. I purchased the Starry night tape and it is lovely. Marin informed me of new shipping options. I will be purchasing again.
Teachergirl
It took a long time (3 months!) to get my stuff, but it was adorable and high quality, and they DID answer all my emails asking where everything was.
Jackie
Like others have said, standard shipping times are much longer than usual right now due to COVID-19, and the USPS stopped providing updates on the order status after it was handed over to the carrier. None of that is the shop’s fault, though, so I’m not factoring it into the rating—especially since their customer service was wonderful when I inquired about the delay! They have a great selection of lovely and adorable products for surprisingly low prices, and I’ve been happy with the tapes and stickers I’ve ordered both times I’ve made a purchase for this shop.
Kirsti J.
Delightful! Just what I was looking for, and the customer service was excellent. Marin (the shop owner) was quick to address my questions about shipping when my package took a little longer to arrive than expected...but we are in the middle of a global pandemic right now, so that is totally understandable. I would absolutely order again -- and in fact plan to do a little "window shopping" later today.
Kitty M.
Despite longer than usual shipping times, I had an amazing experience with this shop every step of the way. The shop itself has such adorable items! I was so excited to receive my order. After waiting longer than expected, I emailed and got a very thoughtful reply asking for my patience. After waiting a few weeks longer, my order arrived carefully packaged in perfect condition. Despite the long wait, I’m so happy with my order and will recommend to friends and order again in the future. Thank you, kawaiipenshop!
Maryann
It was worth the wait for my package to come from Kawaii Pen Shop. The tapes and stickers are just what I wanted. I’ll use some of the stickers and tape for my projects and some will be sent to a friend in Germany. I know she’ll like them. Thank you for your interesting and comprehensive collection of products!!
Nandhini A.
I bought some pens and pencils and markers for my daughter who loves stationary . The quality was excellent ! Would definitely buy from them again . During the difficult times of COVID there was a slight delay in receiving our order but I had prompt replies and progress updates from Marin and the team at Kawaii pen shop . They now have an optional paid express delivery to get the lovely goodies to you sooner .
Delia P.
Great products and service. I am quite pleased with the service I received, even in the middle of COVID-19!
