Kawaii Pen ShopReviews of kawaiipenshop.com

It took awhile for the company to respond to my order questions. The orders take 3-4 weeks to arrive and I didn’t realize that.

my items arrived quickly considering how far they had to travel. my family loved the items especially the sanrio stickers

So far I've made about four purchases and they all came. My first few purchases were in 2017-18 and it took about a month to arrive (Asia to Czech Republic). Now I purchased after a year and the order took only a week to arrive (not sure if shipping conditions changed or I was just lucky). I don't have any complaints about the conditions about the goods, since I'm buying only washi tapes and stickers. They always came in good shape and nothing was missing. The price for me personally is not too expensive but not too cheap either, since here in Czech Republic we don't have a wide range of choice when it comes to goods like these... the shipping price to CZ is as high as in any other international online shop, so that wasn't surprising. Over all my experience is slightly above good, though I wouldn't buy anything pricier or anything that would break. I wouldn't trust that the good will come unharmed.

I LOVE everything that I ordered and it arrived in great condition!!! All of my communication with The Kawaii Pen Shop was very nice and helpful!!! Thank you so much!!!

My order did arrive after about 3 weeks to the US. After reading some of the reviews here I was pretty worried since I found out some people never received their items. The stated store policy is not to declare a package as lost until it’s been 120 days! With overseas shipping I’m sure it happens. I was quite worried and I wished that I had paid with PayPal in the event of the package not arriving.

Pros: Items just as described, legit products, great, safe and quick mailing, amazing customer service, got answered via email to all my questions and refunded my VAT very fast. Cons: Sometimes too little information of the products (memo pages, ink base), and the automatic tax charging in the check out caused extra hassle, which they solved, but I could love if they provided IOSS code already or didn't charge taxes beforehand.

I ordered multiple times from their site. Considering the actual situation with Covid ecc. is understandable that the shipping is slower. By the way, given an issue they have always replied to me and the items puschased are extremely cute.

I ordered the maruman kurufit binders and campus paper refills. To be honest after reading the reviews on this site i was worried that i got scammed, fortunately i wasn't because my package came. However it does take a while, mine took almost a month to arrive. But the products are great quality and arrived in perfect condition.