Kawaii Pen ShopReviews of kawaiipenshop.com

I ordered some of the most beautiful products. This is my second time ordering with KPS and they did not disappoint! Delivery took slightly longer but at no fault of their own as this was due to the backlog of the pandemic. Their customer service has been exemplary when I sent a DM ask about tracking. They were super responsive and kind. But patience is a virtue and sure enough they arrived safe and sound today, I opened them and my day was instantly brightened! Absolutely amazing quality. I really can’t recommend them enough for gorgeous stationary 😻. I’ll definitely be placing another order when I’m able to. Many thanks guys! Ebs :) 💜

Kawaii Pen shop is awesome. I love the unique things they sell and their customer service is second to none. Shipping is usually very fast and the packaging is excellent, I have had a few orders from them now and everything has been tracked and arrived in perfect condition. I had to reach out to them over my last order - the shipping was taking longer than expected due to the covid-19 pandemic and I was worried that it was lost. Elena and Marin were both right on it and not once did I feel that this issue would not be resolved to my liking. Everything ended up arriving just fine and as previously said... packaged perfectly. I would highly recommend this store and will buy again I am sure!

Lovely good quality stationnery. They make fabulous gifts. Great customer service too

Very good customer service very responsive. Products I ordered were so cute! Please be aware shipping takes a little longer due to COVID but as mentioned customer service replied to my emails immediately with updates.

These stickers are so beautiful and I really want to recommend this business. The shipping options have changed (which was the only drawback for my experience). The customer service is number one as well! Happy sticker-ing!

The ordered items arrived to Slovenia in less than three weeks, perfectly packaged and just as shown on the website. I had been in contact with Marin and Elena who were both friendly and responsive. I’m just sorry I ordered items mostly to be handed out as presents, I would like to keep everything myself. Very satisfied, hope to order again soon!

I placed my order on the Kawaii Pen Shop website in March 2020 and my package finally arrived in Italy today, June 30th. Despite Covid19 the customer service Marin was very kind when I contacted her for news of my package. Everything arrived in perfect condition and as I had seen in the shop!

My daughter was thrilled with the items from Kawaii Pen Shop! They arrived very well packaged and were exactly as advertised. I did contact customer service with a question to which they quickly responded very quickly and were very helpful. We will be back for more adorable items.....!!!