Kawaii Pen ShopReviews of kawaiipenshop.com

do not buy from this store almost 2 months and have not received my stuff, and there is absolutely no progress in the tracking. I asked for a refund and the owner refuses to give me one. I will be filing a claim with my bank. PS. I found the same products online on Aliexpress for a third and forth of the price. I ordered one thing and it arrived in a week! This company is reselling stuff for like 2 dollars on Aliexpress for like 10 on top the shipping is extremely slow. Will not recommend. Avoid at all costs

Beautifully colored washi tape, some with gold and silver gilding. From vivid to subtle palettes, lyrical designs to cutesy graphics! Normally I get out-of-the-ordinary washi tape from museums and high end home decor gift shops. No more. Kawaii has such variety! Also ordered pens, stamps, and papers. Excellent quality. What more could you want? Kawaii delivers with unparalleled customer service, too! I ordered during the shelter-in-place restrictions, so I was anxious to get all of the super pretty tapes I'd ordered. I expected it would take longer than normal. It did take a very long time. When I started to wonder if I had been scammed, I wrote to customer service and received a very detailed message about shipping. There was nothing Kawaii could do once they shipped it out, obviously. I was impressed with the response that was clearly from a live human being. My items eventually arrived. The products are great and I am a very satisfied customer.

Customer service was great on responding to me about my orders.

Shipping took a little longer than I expected, but it's completely understandable considering all the slow-downs surrounding the pandemic. My family is healthy - I can't complain too much about shipping time on things that aren't essential to our survival right now. That being said, all the cute offerings from the store do offer some boost to mine and my kids' well-being! Customer service is great. I only wish that inventory was up-to-date on some items and that there was a larger selection of goods!

I placed an order with this shop and everything I got is just what I was hoping it would be. I love the products and I love the attractive choices this company has. It did take quite a bit of time for me to receive it but with Covid, even Amazon has been taking forever and this is coming from overseas. When I contacted the company to see about when I could expect the order, I heard directly from the owner and I was updated on where the order was (still on a ship) and that I would receive it soon and I did. I'm definitely going to order again, understanding this is not a company that can get it here overnight. I'm very happy with my experience with this shop!

Obviously with everything going on in the world at the moment, international shipping times are longer and tracking may be difficult. Communication with the shop however was very timely and helpful. My order did finally arrive, very well packaged and filled with all the lovely things I ordered.

After a receiving a gift from Kawaii Pen Shop from a friend, I've placed multiple orders with them myself. Every time I've been thrilled with the adorable, great quality stationery supplies I've received. Shipping can take some time, but if you're prepared for the wait, it's no trouble. On the one occasion I had a question about my shipment, I received prompt, excellent customer service.

Mi pedido llegó en muy buenas condiciones, tardó en llegar en menos de un mes (con envío ordinario) y me encantó todo lo que pedí, el trato por Marin fue estupendo y sin dudar volvería a comprar.