Always cute, always unique stationery and school supplies. We are a one stop stationery store bringing happiness worldwide with free global shipping.
Kawaii Pen Shop (kawaiipenshop.com) has 701 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Sage B.
They charged me $15 for three day shipping, didn't process it for 4 days and it has been a week and they just shipped it out today, which means it will be a couple more days at least before I receive it. The customer service is awful and I feel pretty much completely ignored. I really regret choosing to purchase from this company.
Laura D.
Disgusting service taking my girls’ money 9 months ago and despite me following up on it via email many times, all I’m told is they’d tell a supervisor and they’re busy. We haven’t received any of the items purchased. My girls want a refund for order 260045. 9 months is ridiculous.
Sarah Y.
Company sent order missing item. Contacted and they have given me no constructive response for two weeks. Item is now sold out on their website. Company is fine (if over priced) if you have no issues but if you have any problem they will ghost you
Nina
I ordered gel pens which were authentic. It took nearly a month, which is understandable as it is internationally posted. It was boxed beautifully, and had some extras. Definitely ordering from them again.
Stephanie S.
I LOVE everything that I ordered and it arrived in great condition!!! All of my communication with The Kawaii Pen Shop was very nice and helpful!!! Thank you so much!!!
S. Y.
Terrible customer service. It’s been over 3 months since my order and it’s been almost 2 weeks since my last contact with them. Over the past 2mo contact was consistent, but now it’s been ignored. Never ordering from them again. Don’t waste your money.
Shani V.
I was happy to find this lovely online shop that has an amazing selection of high quality stationary, along side with a reasonable free worldwide shipping bar. They kept me updated for every step of the shipping process and it arrived so quick with a delivery to my door. All the products where exactly as shown on the pictures and high quality. It was also wrapped with such care. I will definitely will buy again!!
Carol S.
I have been ordering from Kawaii for several months now and their products are unique and good quality. Shipping takes a bit of time but not excessive and worth waiting for. i highly recommend. Order fulfillment is accuarate and no problems with damage/ Love this vendor.
