Infinity HoopReviews of infinityhoop.com

Response from Infinity HoopOct 14, 2026

Hi Stacey, Darlene certainly knows how to make our customers feel special! We're delighted she was able to help with your cancellation and surprise you with two complimentary products! We're sorry to hear about your health challenges and wish you a smooth surgery and recovery. Your well-being comes first, and we hope you'll be able to enjoy your fitness journey when the time is right and your doctor gives you the go-ahead. Thank you for your lovely feedback and for giving Darlene such a wonderful shoutout! 💜 – The Infinity Hoop Team

Response from Infinity HoopOct 14, 2026

Hi Tabatha, Fast, efficient, and with a smile! We're thrilled that our team was able to resolve your concern while making the experience pleasant and positive. Your kind words are a wonderful encouragement to our team. Thank you for sharing your experience and for the five stars! – The Infinity Hoop Team 💜

Response from Infinity HoopOct 14, 2026

Hi Nikki, We're truly sorry for the disappointment you've experienced with your Community membership. We'd really appreciate the opportunity to review your membership charges, confirm the cancellation status, and look into the complimentary gift you were promised. Unfortunately, we weren't able to locate your account based on the information available in your review. Could you please email our support team with "Trustpilot Review" as the subject line and include your order number, purchase email address, or full name? This will help us identify your previous correspondence and work toward resolving your concerns. We sincerely regret that we've let you down and hope you'll give us the opportunity to make things right. – The Infinity Hoop Team 💜

Response from Infinity HoopOct 14, 2026

Hi Arlene, It's heartwarming to hear that Rose was able to offer not just assistance, but genuine understanding and encouragement during a challenging time. We believe that everyone's journey is different, and sometimes a little patience and kindness can make all the difference. We'll be sure to share your thoughtful words with Rose. Wishing you all the best, and we'll be cheering you on whenever you're ready to begin your journey! – The Infinity Hoop Team 💜

Response from Infinity HoopOct 14, 2026

Hi Jackie, Now that's a wonderful shoutout for Darlene! We're delighted she was able to get your order issue sorted out so quickly, especially with the holiday weekend in between! We'll make sure Darlene hears about your lovely feedback. Thank you for recognizing her dedication and for sharing your fantastic experience with us! – The Infinity Hoop Team 💜

Response from Infinity HoopOct 14, 2026

Hi Erica, It's fantastic to hear that you're enjoying your lymphatic massage product and that it's working well for you! We're equally pleased that our customer service team made a great impression. Thank you for trusting Infinity Hoop and for sharing your positive experience with both our product and our team. We truly appreciate your support! – The Infinity Hoop Team 💜

Response from Infinity HoopOct 14, 2026

Hi Kate, We're so pleased our team was able to take care of your unexpected subscription and process your refund quickly and without any hassle! We know how important it is to have concerns resolved simply and smoothly. Thank you for giving us the opportunity to help and for sharing your positive experience. We truly appreciate your kind feedback! – The Infinity Hoop Team 💜

Response from Infinity HoopOct 14, 2026

Hi Jessica, We appreciate your patience and understanding while we worked to resolve your concern! We're sorry it took a second attempt, but we're glad everything was eventually sorted out. Thank you for giving us another chance to help and for sharing your feedback. It means a lot to us! – The Infinity Hoop Team 💜