Infinity Hoop Reviews | Read Customer Reviews of infinityhoop.com

Infinity Hoop Reviews | Read Customer Reviews of infinityhoop.com

Infinity Hoop reviews

652 approved reviews, newest moderated first

Kristy
Oct 15, 2026
The response of the customer service…
The response of the customer service team is quick and very efficient. I had an issue and messaged customer sevice and had a response to correct the issue right away.
Response from Infinity HoopOct 21, 2026
Hi Kristy, We love hearing that our team was able to jump right in and help resolve your concern without delay! Making things simple and stress-free for our customers is always our goal. Thank you for highlighting our team's quick and efficient service. We truly appreciate your wonderful feedback and support! – The Infinity Hoop Team 💜
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Nicole H.
Oct 14, 2026
Totally sweating!
Totally sweating!
Response from Infinity HoopOct 21, 2026
Hi Nicole, Sounds like you're getting a great sweat session in! 🔥 We love that you're putting your Infinity Hoop to work and feeling the burn! Keep that energy going and have fun with every workout! – The Infinity Hoop Team 💜
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Robin E.
Oct 14, 2026
The customer service answered quickly…
The customer service answered quickly and did not try to persuade me to stay a customer longer than I had intended. It was nice feeling respected as a customer.
Response from Infinity HoopOct 21, 2026
Hi Robin, Respecting our customers' decisions is just as important as providing great service! We're glad our team was able to assist you promptly and make the process easy without any unnecessary pressure. Thank you for recognizing that effort and for giving us the opportunity to help. We truly appreciate your kind words and wish you all the best! – The Infinity Hoop Team 💜
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Consumer
Oct 14, 2026
Very friendly and they make sure to do…
Very friendly and they make sure to do everything to have happy customers. Thank you!
Response from Infinity HoopOct 21, 2026
Hi there, Your happiness means so much to us! We're delighted that our team's friendliness and dedication made such a positive impression. Thank you for your sweet words and for taking the time to share your experience. We truly appreciate your support! – The Infinity Hoop Team 💜
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Misti S.
Oct 14, 2026
I didn’t realize that I had signed up…
I didn’t realize that I had signed up for a subscription when I ordered my infinity loop, and was quite surprised when I was charged $39.99. I reached out to your customer service and received a reply within 24 hours and they didn’t refund me but offered to send me a compression sleeve for my knee.
Response from Infinity HoopOct 21, 2026
Hi Misti, We understand how surprising it must have been to discover an unexpected subscription charge, and we're sorry for the confusion! We're glad our team was able to respond within 24 hours and offer a complimentary knee compression sleeve as a gesture of appreciation. While we understand that the outcome wasn't exactly what you had hoped for, we truly appreciate you giving us the opportunity to assist you. Thank you for sharing your experience and your honest feedback! – The Infinity Hoop Team 💜
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Carmen O.
Oct 14, 2026
Customer service was very helpful and…
Customer service was very helpful and gave me exactly what I needed to undertake response was fast and she truly understood my situation I will give 10 out of 10
Response from Infinity HoopOct 21, 2026
Hi Carmen, A 10 out of 10! What an amazing compliment! We're thrilled that our representative took the time to understand your situation and provided exactly the help you needed, all with a quick response! We'll be sure to share your wonderful feedback with our team. Thank you for recognizing their care and dedication. We truly appreciate it! – The Infinity Hoop Team 💜
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Vikki N.
Oct 14, 2026
Shop app showed the wrong info
So I figured that the issue was the Shop app that this company (used to?) use, showing that my package was delivered. It made me think that someone stole my package! I emailed the company's support email address and got help in only a few days with an updated tracking link. Richard, thank you for your help and I hope you get a well deserved raise 😊
Response from Infinity HoopOct 14, 2026
Hi Vikki, We can imagine how worrying it must have been to see your package marked as delivered when it hadn't arrived! We're so glad Richard was able to clear up the confusion and provide updated tracking information to put your mind at ease. And what a wonderful shoutout for Richard! We'll be sure to pass along your kind words and appreciation. Thank you for your patience and for recognizing his efforts! – The Infinity Hoop Team 💜
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Jeanette Y.
Oct 14, 2026
The response from customer service was…
The response from customer service was quick and simple. They helped me and figures out my issues quickly.
Response from Infinity HoopOct 14, 2026
Hi Jeanette, Sometimes the best customer service is simply making things easy! We're delighted our team was able to understand your concerns, find a solution, and get everything sorted out quickly. Thank you for taking the time to share your experience. We truly appreciate your support! – The Infinity Hoop Team 💜
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