HeadwayReviews of headway.co

Headway has been immensely beneficial to my private practice. Before it took me forever to get on two insurance panels and the billing process was very time consuming. Plus reimbursement schedule was inconsistent. Headway opened up many more insurance carriers to my practice, made billing fast and simple, and reimbursement is very consistent. They are adding live support people to help when issues arise, which is also needed.

Headway takes the hard work out of billing.

I have had a good experience with Headway. They are always responsive to support tickets. The portal is easy to use and they keep improving it with options to make documentation easier for therapist. The only downside is they don't not reimburse as much as Alma but I still like Headway.

Headway has facilitated my online practice by getting me credentialed with a major insurance company and listing me in their therapist directory. I got a few clients through them and I add all my clients, who find me through other sources, into my backoffice, so Headway can handle the billing. I get paid by Headway twice a month by direct deposit, which is great! I don't have to worry about getting paid, I just need to see my clients and confirm the sessions on Headway. Also, whenever I need support, they respond in timely fashion and are always very helpful. I highly recommend Headway!

I am a practitioner with Headway and could not be happier with my experience. This is my first time in Private Practice and Headway literally helps you from the very beginning with getting paneled with insurance companies and doing the paperwork that's necessary. Not only that, but as I continue to provide services I never have to worry if I'm going to get paid and their support team is super helpful with any questions that I have. I have colleagues that have decided to get paneled on their own, and I constantly hear how they have to argue with insurance companies, how they're worried about collecting copays, and how they don't know when they will get reimbursed. I never have to worry about this, and feel supported as a clinician. I highly recommend Headway to fellow practitioners.

Excellent company! I was able to get credentialed with multiple key insurance companies. Their EHR product is attractive, easy to use and responsive to ideas for improvement. Their notes and treatment plans are easy to use and thorough with prompts to help to remember to update treatment plans. The compensation is the best I have seen and I hope they continue to grow. I had a client that was accidentally billed too much. They quickly resolved the issue and went above and beyond. Highly recommend them and have already sent this product to a few friends.

I have been working with Headway for almost three years now. They have always been transparent, helpful and genuine in their customer service and on the platform. They are always making improvements and in the few times mistakes have been made, they have been remedied quickly, honestly and handled with integrity. Very grateful to be a clinician here.

Insurance Headache Gone I have always hated working with insurance companies. Headway has taken this issue away and it makes being in private practice so much easier. They also help with finding new clients when you need them.