HeadwayReviews of headway.co

I have been working with Headway for a little over a year now. Overall my experience with them has been outstanding. Working with Headway allows me to focus on client care without needing to focus a ton of my attention to the administrative tasks of working with insurance companies for fair compensation. They have also allowed me to take on private pay clients when they are out-of-network with their participating providers. Headway provides easy-to-use templates that can help keep your practice in compliance and eliminate the stress of billing and payment that comes with a private practice. On the rare occasion I've encountered an issue, Headway has facilitated a prompt resolution, allowing me to quickly respond to my client's need. The only downfall is that they do not refer clients to you if your practice is strictly virtual; however, this has not been a huge issue as I receive plenty of referrals to keep me busy through my subscription with Psychology Today.

I love working with Headway! They are easy, people are so helpful, and the insurance panels moved fast! I’m really enjoying my work with them!

My onboarding experience has been seamless and Headway has been really invested in my success as a therapist. I've received a lot of great education and guidance on marketing my practice as a new provider in private practice. The credentialing process is easy and seamless. I also find their EHR to be very user friendly. Also, the folks that work at Headway are kind and energetic. I feel valued.

I am both a provider and a client that uses Headway. I chose to use Headway as a provider because they do my billing, credentialing, follow up with clients for copays, and send me referrals when I open my availability; this allows me to focus on the therapy aspect of care, rather than the administrative portion. I have never had an issue that wasn't quickly and professionally resolved. It is important to note that billing through insurance is never without some wrinkles, but I appreciate the support that Headway provides for me to be able to continue my private practice.

Headway has been very beneficial in allowing me to accept insurance-paying clients in my practice. Their services allow me to focus more on my clients and less on pesky business details. My partnership with Headway also offers a higher pay rate for me than I would be able to get as a solo panelist. I have also been pleasantly surprised with Headway's responsiveness to any questions I have had.

Easy, able to write quick, detailed, concise notes. Ease of payment great. Was leery to invest in taking insurance for my practice due to all of the leg work to reach out to insurance after the session. Some occasions not even being able to be paid after all the effort. Appreciate Headway doing all of the work.

I'm writing this review as a provider; this service has helped me expanded my caseload of patient's who take insurance. The service is free and offers access to an EMR and scheduling. They help a lot with billing and my patients have used Headway to find psychiatric prescribers as well.

Having Headway to handle my insurance processing and billing has not only allowed me to venture off into my own private practice, but also has given me peace of mind of knowing when and how I will be paid.