HeadwayHeadway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.
Headway (headway.co) has 2,418 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Cynthia B.
So far so good. Payment actually arrives in bank one day early
Response from HeadwayOct 24, 2026
Hi Cynthia, Thank you for sharing this! We know reliable, on-time payments make a real difference when you're building a practice, so we're glad that's been your experience so far. We look forward to supporting you as you grow. – Adam, Team Headway
Mary Lane M.
Great company to work for. Strongly recommend as a therapist with over 30 years of experience in the field of mental health!!
Response from HeadwayOct 24, 2026
Hi Mary, Thank you so much! Hearing this from someone with over 30 years in the mental health field means a lot to our team. We're grateful to have you with us and appreciate you taking the time to recommend Headway. – Adam, Team Headway
seari W.
Everything is easy to navigate. Response time is great.
Response from HeadwayOct 24, 2026
Hi Seari, Thank you for the kind words! We're glad everything has been easy to navigate and that our team got back to you quickly. We appreciate you taking a moment to share this. – Adam, Team Headway
Angela Marie G J.
They’re nice and very professional and very helpful to find us a great and best therapist/psychiatrist for my daughter.
Response from HeadwayOct 24, 2026
Hi Angela, Thank you for taking the time to share this! We're so glad our team was kind, professional, and helpful, and that you found the right fit for your family. We appreciate your kind words. – Headway Support
Renee S.
I recently had a complicated situation involving a minor client’s account and insurance coverage, and I can’t say enough about how helpful the Headway support team was throughout the process! What could have been an incredibly stressful experience was made so much easier by their patience, professionalism, and quick responses. They took the time to address each of my concerns, followed through on the necessary corrections, and made sure everything was properly resolved. As a therapist who is still relatively new to the platform, having that level of support and knowing my concerns were being taken seriously meant a lot. I’m truly grateful for the assistance and the care they put into resolving everything. Thank you, Headway!
Response from HeadwayOct 24, 2026
Hi Renee, Thank you so much for sharing this! We know complicated account and coverage situations can be stressful, especially when you're still getting settled on a new platform, so we're really glad our team's patience and follow-through made it easier. We appreciate you taking the time to let us know, and we're excited to support you as you grow with Headway. – Adam, Team Headway
Charity G.
I opened my practice last year and a friend introduced me to Headway for consideration as a platform. Since inception, Headway has provided efficient, effective system to do my work from clients scheduling, documentation and payment management in one stop shop. The only area I would recommend evaluation is support on getting clients at this time though I have been frustrated with credentialing process with United Health insurance which has taken more than an year to go through, thereby hindering clients from engaging in needed services. I appreciate Headway’s dedication to providing needed efficient support to practitioners and look forward to growing with Headway.
Response from HeadwayOct 24, 2026
Hi Charity, Thank you for sharing your experience as you've built your practice this past year! We're glad having scheduling, documentation, and payments in one place has made your work more efficient. We also hear you on wanting more support getting clients and on how long credentialing with one payer has taken, and we'll share both with our teams. If you'd like us to look into where that credentialing stands, please reach out here: https://care.headway.co/contact We look forward to growing with you. – Adam, Team Headway
Carla
Angela took her time and listening ear to understand what we needed her help with and it’s satisfying to know that therapy is changing my our relationship.
Response from HeadwayOct 23, 2026
Hi Carla, Thank you for sharing this! Feeling truly listened to and understood makes such a difference, and we're so glad to hear the experience has been a meaningful one. We appreciate you taking the time to share it. – Adam, Team Headway
Michelle B.
So grateful. I had a difficult issue to resolve and was met with professionalism and clear communication. Thank you.
Response from HeadwayOct 23, 2026
Hi Michelle, Thank you for sharing this! We know difficult issues can be stressful to work through, so we're glad our team brought professionalism and clear communication to it. We appreciate you letting us know. – Adam, Team Headway