Mark S.
Deceptive or Incompetent Billing Practices
I've been seeing a therapist through Headway for 9 months now. They continuously overcharge me. At first, they charged me instead of my health insurance ($125 vs. $14 co-pay). Then they corrected it. Then they messed up their accounting and charged me again. Then they corrected it. Then they messed up and started charging me the full $125 again! Do not trust this company. It looks like they are double charging both me and my health insurance.



