HeadwayHeadway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.
Headway (headway.co) has 2,418 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Claim this listingMental Health · Newark, Delaware
Excellent
Mental Health · Lancaster, California
Excellent
Mental Health · New York, New York
Excellent
Mental Health
Excellent
2,418 approved reviews, newest moderated first
Jay T.
They aren't filing claims. I have two open claims they haven't filed with my insurance, so not only are they not going against my deductible, the prices maybe too high
Response from HeadwayAug 29, 2023
Thanks for the review and so sorry you're having this experience. We'd be more than happy to help look into this for you and adjust as needed. If you could please reach out via our contact form (http://headway.co/contact), a member of our support team can help out!
Customer
I love the ease and convenience of the platform: I can access everything I need in one place. It is user friendly for both therapists and clients. Additionally, Headway provides access to psychiatric care; not all platforms offer this.
Response from HeadwayAug 29, 2023
Thank you for the feedback! Glad it's been helpful for you.
Becca B.
I love how Headway handles all the credentialing, insurance, and expected pricing in a non-complicated way. It has changed the way that I run my practice and has allowed me to focus on my passion while not having to spend so much time on the headaches of owning a business. I love that I have access to help clients utilize their insurance benefits and get the help they deserve! Every time there has been an insurance issue, Headway is quick to respond with a resolution.
Response from HeadwayAug 28, 2023
Appreciate your feedback and glad to have you here!
Sandra R.
I think that they are getting better at helping providers to have an easier way to navigate the platform.
Response from HeadwayAug 28, 2023
Thank you for the feedback!
customer
It's very easy platform to use and I like that the referrals come verified. I am hoping to see more referrals now that I have opened up my schedule full time.
Robyn S.
The ease of the app in areas auch as communicating with clients, confirming appointments, and running insurance checks is outstanding. Would be helpful to obtain more clients theough this platform wothout having to rely on another would make it even better.
Megan F.
Headway has made billing incredibly simple for me. I wish I had been with them even sooner. Their customer service is prompt, respectful, and thorough whenever I have had a question. Simply put, Headway has made a huge difference in my practice.
normarie torres G.
I have been working with Headway for about a year. From the moment I started, the staff went above and beyond to ensure my comfort and satisfaction. They provide an excellent service and support. Through all this year they have been improving their system in a way that facilitate my job.