Halo CollarReviews of halocollar.com

Returned collar due to being defective or not functioning as advertised. Would constantly fail to connect to the app, would give my dog feedback when they weren’t near the perimeter. Shipped it back as they have a 90day money back guarantee. Except it’s not all your money. They kept $45 without a reason. I had the collar for 3 week… Do not buy expecting to get ALL of your money back as any other retailer.

The app design, functionality of the collars, and features that come with the collars are great. The collars themselves have a poor design. We have two dogs, one is very active and one is less active. We’ve had the collars for 2 months. For our dog that is more active the metal clamps on the end of the collars have fallen off 3 separate times. Once for the less active dog. The screws that hold the collar together have fallen out several times for both dogs. I got lucky and found the screws in the yard once. To Halo’s credit, they sent me replacement parts for each, but it’s a problem that looks like it will continue to happen. I’m not sure what the long term answer is for the collars falling apart, but for nearly $600, I expected these to stay together WAY better than they have. Not 100% sure these are worth the price, but if you don’t want to bury an electric fence, it’s tough to find a better option.

When I first got my collar in 21 they were new and so was my dog. Well their first collars were not that good. But I stayed with them and they kept their promice and keptt working with me to get things right. Well 4 year later my dog still doesn't awant to wear the collar but he knows what it does. He is A Belgin Malinois (Very Smart) and the collar keeps him in line. And when he does chase a deer or a fox it is easy to fine him. I would love to get the new collar because I believe they have it down now. So for anyone wanting to train their dog or keep it in the yard this is what you need.

The product I can not speak for, but when I called customer support with a few simple questions about the plan I was hung up on when I asked to speak for a supervisor all because I was not able to find my order number when she asked for it. I was told multiple times it is a security issue for them to give me info on their plane when i just purchased two collars and was fixing to buy a 2 year plan. I will be retuning the collars and going with another company. You would figure with spending almost $1,200 on two collars and fixing to spend more money on the two year plane they would be a little bit more op to answer a question regarding the plans.

Very cool, very nice.

Got the halo 5 collar as gift. They won't let you write a review on Amazon unless you actually purchased it so I'm writing one here. I've had it for a week now. The first day I was staying with a friend and they have good cell service where they're at. It worked great and I was very pleased. The real test was going to be my home though. I live in a rural area. The cell service isn't great, lots of dead zones in the neighborhood, absolutely no service inside the house. The second day we tested it at home and it did great again. His location was spot on, my location is a bit off though. It gave great updates. But once we step inside the house it lost all connection, even when connected to Wi-Fi. After day 2 it stopped being as accurate. I've had to edit my fence line because it'll say he's on the line even though he's not even close. I've noticed this happens mostly in the areas with thick trees on the line. It can't find his location very well if he's under thick, big trees. Which is a bummer because we have a lot of those in the PNW and many trails we hike have thick tree canopies. A lot of the time it'll lose his location completely if he's under them. If I'm paying $180/year for the service I'd expect it to work better. The app is ok. I'm still getting used to it. There's one part that tells you "ready to use" "whistle only....." "Tracking" it changed the update frequently when he's wearing it but I can't see what it's saying if there's more than 2 words or gets blocked by something. I do appreciate being able to turn off and on the fences. But I'll need to get used to remembering to turn it off when we leave the house. I haven't put the prongs in yet because we're still trying to figure out the best fence lines. So it only beeps and whistles for now. I worked with him a bit with a regular e collar as a"test run" to see if he'd even respond to the halo collar before making such a big purchase. So he was already used to the beep meaning he needs to come back or move away. The battery life is only 24hrs NOT 48 like all the ads say. Once I take the collar off the charger it'll say how many hours are left for use. 20 minutes of use can use up 3-5% of bettery. The collar is nice. Feels sturdy. Has survived heavy rain so far. Wish it came with a "D ring" to put his leash on if needed. I have to keep 2 collars on him just in case. It would also be nice if it came with different material options or the band and the cover. Velcro collects a lot of fur and it's a pain to get out. You technically can use this like an training e-collar. You just press the button you want to use. Warning beep, vibrate, or static, or use whistle, and either custom noise. Would be easier if you had a little remote rather than having to pull out, open/unlock phone, open app (which can take a minute or 2 to load, then press the feature that lets you do the buttons. In some scenarios, seconds can be crucial. For now I give 3 stars. For the price and extra payment packages I'd expect a better job of tracking and getting a signal under a tree or bush. I will update as I use it more and we become more experienced with the collar.

Ultimately I'm glad I tried the Halo Collar, and assuming I get my full money back once the collar is received bacl I don't have anything bad to say about the company. That said, the collar did not work for me at all. I live in the suburbs pretty close to a city, where cell and GPS service is very strong, but the collar was constantly going out of service in the woods behind our home where I like to take my dog off leash. I could not use any of the features as advertised because the GPS service was so bad. I was worried about buying the collar because I also have a very small house lot, and they did say that the collar may not work as great if the fence is 20 feet or less from the house.... and they are correct. The collar was constantly beeping my dog and warning him when he was nowhere near the fence. I realized that even when I do the "find my phone" feature it never really knows where I am... and that was the case with the collar. It was constantly showing my dog nowhere close to where he actually was. I think the GPS is just really wonky in my little lakeside neighbhorhood with houses close together. My biggest complaint is they shouldn't advertise this for outdoor adventures if the GPS fails so often.

The collar was working great until about a year in. Every time it would get just a little wet it would take days to dry out and charge again. It finally stopped charging at all. All because it’s not waterproof as described. Our dog never went deeper than a couple inches and swam for 30 second dips. it ruined the collar. Had someone told me that would cut the life short, I would’ve put a fence up around our pond, but I was told that it was waterproof. Now I’d have to buy a brand new collar because they say "we don’t know if it was the water that damaged it". Even though it would only not work if it got wet. So, don’t get this if you have any type of water on your property or at least put a fence up so they can’t swim.. because it doesn’t work as advertised.