Halo CollarReviews of halocollar.com

the idea of this collar is great. Invisible fences, gps locating, and it's a training collar. I did an immense amount of research before buying, but it just doesn't work the way it says it will. The problem is the connectivity. It just doesn't work. Even when I have full service on my cell phone, or if I'm on wifi, it is not reliable. The app takes forever to process the action you want to do (pinwheel of death), or if can't locate the collar (dog). We gave up and use a different collar now that works great. If Halo had a handheld remote to use, this would be a different story! So I'm selling mine cause it never works for us. Way too much money for this thing to never work.

halo collar took a few days to learn but my dog respects the boundary now and stays in the yard

These collars are a nice idea and about half of the price of an underground fence, but not worth the money we paid. They are inaccurate, it seems to take awhile to connect to wifi. My husband bought me these in hopes i could let my dogs out briefly while caring for our kids without having to worry with them, but thats not the case. Be prepared to stay out with them the entire time because it lags. When you pull up the app to send feedback it takes minutes to load- which isn't helpful in an emergency. Not to mention sometimes my dogs will be in our house far away from the boundary line but their collars beep and buzz them for no reason and randomly. My advice- either pay for an underground fence or save your money and continue taking them outside and staying with them.

Disappointing Reliability — Multiple Halo Collars Failed in Less Than Two Years I have two dogs and originally purchased two Halo Collar 4 devices, expecting them to be a reliable, long-term investment. Unfortunately, my experience has been extremely disappointing. One of my original Halo 4 collars developed battery problems after just one month and had to be replaced under warranty. Later, I was offered a free Halo Collar 5 as part of a testing program. Unfortunately, that collar was also defective, with battery life lasting less than half a day. When I reported the issue, I was told it could not be replaced because it was a test unit. Fast forward to this week: one of my Halo 4 collars completely stopped charging and working. When I contacted Halo Support, I was told it was out of warranty and that nothing could be done. The collar is now practically useless. Then, today, my other Halo 4 started experiencing serious charging problems. It no longer charges to 100%. Charging stops unexpectedly at different battery percentages, even though the device indicates that it is fully charged. The bottom line is that both of my Halo 4 collars have failed in less than two years, and the Halo 5 I received also had serious battery problems. I live on a farm, and I don’t know whether the outdoor environment contributes to these failures, but these collars are designed for dogs that spend time outdoors. I would expect them to withstand normal outdoor use. Now I’m left with two dogs without reliable collars, and replacing both would cost me nearly $900, less than two years after my original investment. I still have the defective Halo 5, and I may try to get it working again, but my confidence in these products has been seriously affected. I understand that warranties have expiration dates, but premium products at this price point should last longer than this. Customers should not have to spend hundreds of dollars replacing collars every year or two simply because the batteries or charging systems fail. I genuinely like the concept behind Halo, but the reliability, durability, and support for customers experiencing repeated hardware failures need significant improvement. I hope Halo takes these concerns seriously and offers a reasonable solution for customers who have invested so much in their products.

So I would leave a 0 star if I could I have had the collar for a year and hated it since I bought it. The collar will randomly correct your dog the strap falls apart even if you dont want to use their fence or GPS but just use as a corrective collar you still have to pay $50 just to reactivate it do not buy thos junk terrible customer service they wont talk to you nothing stay away

I just received my Halo Collar Remote. As a matter of fact I’m holding it in the palm of my had as I write. That’s an important point because speaks to how light and thin the remote is.The remote came ready to use and I gave it a go by calling my dog back into the house using the whistle feature. I will write another review in a little while once I have used it for a bit So far I’m impressed

I’ve owned a Halo collar for over a year. I used it primarily with my police K9 on and off duty. I’ve had many problems including not charging, not connecting and most recently I received an error that tells me I need to not use the collar and replace. Could not contact anyone through the customer service portal or the dog park portion of the app. Now apparently I need to purchase a new collar instead of someone standing behind their product. Definitely won’t be buying or recommending a collar from Halo. Very disappointing!!

They go above and beyond. The color is amazing. I can use it anywhere I go. I can travel and not worry about my dog, leaving the house. I don’t have to worry about them leaving my backyard. When there was a critical flaw in a Collar with an expired warranty, they called me to let me know about the critical flaw and also gave me a new color regardless of the warranty. This is an amazing company and they really care about our pets and the people that they work with.