Halo CollarReviews of halocollar.com

We were so stupid buying halo collar 2-times our dogs ran right through the marked fence. We live near a very busy highway. We did everything the videos showed us to do, during the training period. We have had this for about 1 1/2 years and still no results. We paid 599 x2 1,200 bucks and also pay a monthly subscription fee on top that. Tracking the 2-dogs it does show the location but it very fuzzy (i have a new I phone, so that is not the problem!!) Halo is the problem!! DO NOT "DO NOT BUY THE HALO COLLAR" We almost lost 2-dogs because of halo they would have been KLLED if we did not go after them. Here is what halo said when I called them (sorry) (good luck trying to find their phone number no 800 number 214 area code. Halo the trust with your company is broken!!!!!!!!!

I have spent $600 for a halo collar in June of 2024. One year 3 months ago and got a random error on the app that side wifi chip malfunction call to replace collar. No explanation. No diagnostics nothing. Call to replace. Called to get answers and a rude employee told me it was not under warranty and I would need to buy a new one. What?! Buy a new one ?! Not fix it not give me answers but buy a new one ?! Why the **** would I do that?! so it could break again?! Scammy company. I’m convinced they malfunctioned the software on purpose for this exact reason

I have 2 Halo collars for my 2 dogs on 60 acres. These collars are a game changer. Customer support is amazing. Huge shout out to the agent Cheyenne! She was very kind and helpful. Definitely going to be getting 1 more collar for my other dog that is on the petsafe wireless fence. Halo is a lot better!

Amazingly overpriced for a collar that hardly functions. The feedback features are inaccurate based off your dog’s location, the battery is unreliable, and the feedback options themselves are insufficient for dogs with any sort of working drive/prey drive. I live in a rural area & trained my dog on leash with this, only to see firsthand the inconsistent feedback being provided to my dog (when well within property lines) & the inadequate feedback response when at my marked boundary lines. The battery was extremely poor & I was unable to trust this collar. I effectively used my membership for 1 month when we had some pretty major life events, so forgot to reach out about this waste of money. When I did reach out, customer service did not even look into refunding any of my subscription (I paid for a year), nor did they offer to cancel my subscription on my behalf. The collar is nonreturnable at this point & it’s clear that this company does not give a damn about customer satisfaction. I would save your money & not buy this collar. There are better ways to ensure your dog’s safety. I am not a fan of Cesar, but gave this a shot to help with my dog’s acclimating to our new home, about $700 later, I have now learned my lesson & doubled down on my dislike of Cesar/his “brand” overall.

The Halo 5 is a welcome addition to our home. It gives our dog the freedom to be outside that he wants

I just had the best customer support ever, so I'm writing a review about it. At first, the collar I had stopped working. It was within the limited warranty, and they upheld their end of the deal, and low and behold -- we got our probably refurbished but that's okay Halo Collar! Then -- gasp -- someone steals it. Someone literally stole it right off of my dog when I wasn't looking. Or, it fell off, and someone snatched it. I don't know. But someone else has it. So I'm thinking, I have to buy a new collar, right? And I'm looking into options, and then -- WABAM -- Halo Collar writes back that they will replace the stolen collar -- WITHOUT a catch! WABAM! Love the company. Hate the dude (or dudett) who stole my collar.

The Halo collar is better than I ever imagined. On our small farm we are able to set up the boundaries of our entire property. We would never have been able to do that with electric fencing or standard fencing. In addition, we can check where she is at any time. It creates a no stress situation for us. It's so simple to use and all you need is the collar and your phone. It's a dream come true for a dog and her family.

The Halo 5 is much more streamlined that my previous Halo 3. The battery life is also longer and it is easier to charge. I did have one day that I got a low battery warning for no known reason. Perhaps I didn't get it charged completely the night before? It only happened the once. I can't imagine having a dog without a Halo collar and the Halo 5 is the best yet.