Halo CollarReviews of halocollar.com

We have been using the Halo collars and app for 2 months with our 7 month old lab and our 6 year old min Schnauzer mix. The lab learned the fence boundaries VERY quickly—1 1/2 days! The min schnauzer took just 2 days. The training program was terrific…the dogs and I both learned the capabilities of the system and how to use it to great effect. The feedback tools (both for prevention and encouragement) are spot on and the adjustability has helped me tailor each collar to each dog’s needs and response level. We had priced an Invisible Fence…to enclose 1 acre was going to cost $4000, and it obviously would have been limited to our specific home base. The 2 Halo collars cost a total of $1350, and because I bought 2 of them I received a $100 discount. And it is a portable system—our dogs will vacation and camp with us, and I will be able to set up a virtual fence, in minutes, where ever we go. Plus, If one of them ever gets lost on our travels, we will be able to find them using the mapping. The only other thing I have to say: this is the best money I have ever spent!

We bought this collar for our bichon, total waste of money. We have two homes some thought this would be perfect since we are not allowed to fence our yard. It is totally unreliable, when it does make a sound it is nothing that my dog responds to, and I can barely hear it. She is trained with a regular electronic beeping collar and responds very well to it. And yes we have contacted support to make sure that the volume is turned up as loud as it will go. But even if she could hear it, it is not consistent at all with the perimeter warnings.

Really well made product. I can keep an eye on my dog on our 6 acres even while I am inside working from my home office. The only issue we have is that the GPS loses signal in a couple of places on the property, so he gets "lost" whenever he goes over there. Other than that, it truly has been a great experience.

The Halo staff were concerned and patient. They were not able to determine the cause of the problem. I eventually realized that the beacon was interfering with the collar calibration. Once I removed the beacon , the collar calibration hasn’t failed.

Don't buy! Our poor pup was well trained to the collar. Worked well within a few days of training. Today, however, she was resting inside our home and started crying and running around in terror. The collar was zapping her. I looked on the app and the system identified her as being 150 feet from our home. She was so frightened, we couldn't get her out of her "safe space" for four hours. I joined the Dog Park and learned this type of occurrence is not unusual and that I should stand outside every morning and wave the collar around AND adjust the device pre-set GPS settings because those in our area are "unusually high." When I use the system at our cabin, I'll have to do that again. If the GPS signal drops below the new settings, my dog will be zapped again. I was advised that the zapping in our home will happen "randomly" and my dog's terror would be my signal to adjust GPS levels on the device again. This is extremely cruel -- or as the Halo rep told me euphemistically "not awesome." Besides this problem, be aware that the app is difficult to navigate, the system is expensive, and you'll need to pay a good $10 a month for a service that brings its features to life. Also, the claim that you can set 20 different "fences" is a bit deceptive. We learned that you can set 20 different fences that do not overlap and are at least 300 feet apart. Our home rests on 20 acres, and 1 fence is about the limit. device.

This company keeps charging my card for a service that is impossible to cancel as it’s not showing me subscribed to anything via their site or anywhere. For over a year now I go through a monthly process to dispute the charge and luckily I get refunded by my credit card company each time but still every single month they keep charging me. I returned the product when I first received as it was too large for my small pet so I can’t speak to the product itself but this recurring subscription charge is ridiculous and nowhere can I find anything suggesting I am enrolled so I will continue to fight this and bring legal action if necessary.

I got this because we live on a large farm and wanted to keep my pup safe. The gps is not accurate to “fence posts” but with a large area to roam it works. However after 6 months the collar quit working. The collar can be replaced under warranty. Called in to customer service and they ran test confirming the collar was not working. Halo sent a replacement and original collar returned. I then received an email stating the collar could not be repaired so they were charging me for the replacement. Seriously????

Absolutely love our Halo collars. We use them everyday day. The couple times we had to reach out we got immediate responses.