GoodBuy GearGoodBuy Gear is the leader in quality-checked open box and secondhand gear for families. Shop 2,600+ brands and save an average of 55% off retail, every item inspected by our experts.
GoodBuy Gear (goodbuygear.com) has 365 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing365 approved reviews, newest moderated first
Kristen
Love ordering from here - we have ordered probably 5+ times and everything has been exceptional each time. Highly recommend!
Response from GoodBuy GearJun 17, 2026
Five orders and counting, you are the best kind of repeat customer! Thank you for trusting us again and again, and for taking the time to share this. It means the world to us.
Nikki
Customer service was good, shipping time went exactly as expected and so far, product is performing as expected. The Monbebe bassinet rocker(blue with Astros sign) is perfect for our little one and the convertible play yard feature is especially nice for when baby becomes a toddler!
Response from GoodBuy GearJun 17, 2026
Thank you for sharing this! There is something so special about finding the perfect piece of gear for your little one, and we are so glad the Monbebe delivered. That convertible play yard feature is such a bonus, gear that grows with your baby is always a win. Enjoy every moment!
Anastasia
Shipping was quick and products were as described!
Response from GoodBuy GearJun 17, 2026
Quick shipping and exactly what you expected, that is exactly what we aim for every time. Thank you for taking the time to share this!
James
The parts were all there. The item was carefully wrapped. Good condition!
Response from GoodBuy GearJun 17, 2026
Fully intact, carefully wrapped, and ready to go, that is the GoodBuy Gear standard! Thank you for the kind words and enjoy your new gear.
Marilyn M.
Great experience, item as described in mint condition and it arrived earlier than expected.
Response from GoodBuy GearJun 15, 2026
Love hearing this! Mint condition and early delivery, that's the dream. Thanks for shopping with us!
Ariana S.
Bought the graco modes pramette travel system open box and it came in perfect condition with all accessories. Shipping was quick, all manuals were included. 10/10
Response from GoodBuy GearJun 15, 2026
This makes our day! So glad the Graco Modes Pramette arrived in great shape and got to you quickly. Enjoy every ride with your little one, thanks for shopping with us!
Stephanie B.
There was an error with charging me shipping. I wrote to customer service and they promptly corrected it. I'm very happy with the customer service support.
Response from GoodBuy GearJun 15, 2026
So glad we could get that sorted out quickly for you! Thanks for giving us the chance to make it right, we appreciate you sharing your experience.
Amanda P.
Unfortunately, I would not recommend this site or buy from them again based on my experience. I placed an order for two products. One of the products I received was an incorrect item. When I contacted them to resolve this I was told I had to provide photos of the item to prove that it was inaccurate, and they would not ship me the correct item until I returned what they had sent me. They didn’t even have the curtesy to schedule pick up for the item or provide me with a discount code for the inconvenience. All in all I didn’t get my correct item for weeks after the expected delivery since they had to inspect the return before shipping out the correct item. This is not how you do customer service, especially when the fault is on you as the company.
Response from GoodBuy GearJun 15, 2026
We're really sorry about your experience, receiving the wrong item is frustrating, and we understand how disappointing that must have been. Your feedback is genuinely valuable and something we're taking seriously as we continue to improve. You can always reach out to us at [email protected].
