Jean V.
Great customer service
I have purchased several items from GoodBuy Gear without issue. Items always arrived quickly and exactly as described. This time around I was sent a similar but still incorrect item. When I brought this to the attention of customer service, they immediately made every effort to resolve the mix-up quickly. Kudos to Victoria who handled my claim. She was fantastic, attentive and quick to make things right. Thank you.
Response from GoodBuy GearJul 1, 2026
Thank you so much for taking the time to share this, and for your patience while we sorted out the mix-up! We're so glad Victoria was able to jump in and make it right quickly, she's a rockstar on our team and we'll be sure to pass along your kind words. Thanks for continuing to shop with us, we're always here if you need anything!