Frost NYCReviews of frostnyc.com

Frost NYC reviews

493 approved reviews, newest moderated first

Jason J.
Mar 8, 2022
Great prices
Great prices, great service. I received my item within a few days as expected. Will be purchasing from them going forward.
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Tony O.
Mar 8, 2022
Overpriced for a cuban link bracelet
Overpriced for a cuban link bracelet. My local jeweler would have charged me much less for same piece.
Response from Frost NYCMar 11, 2022
Hi Tony, We do apologize that you were not happy with our service. Although we are not the most economical we do provide quality jewelry and provide many benefits when purchasing from us. We do offer lifetime warranty on your purchase as well as life time upgrade which is something not everyone offers. Furthermore our jewelry handcrafted and made in Italy which is slightly more expensive to manufacture. If you have any questions or concerns you may always reach out to us at 888-485-1061. Thanks, Sales Manager
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Maria F.
Mar 7, 2022
Great service
Great service, quality product!
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Octavio A.
Mar 7, 2022
I’m really happy with your service.
I’m really happy with your service. Thanks
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Jim T.
Mar 3, 2022
I cancelled the order refused delivery…
I cancelled the order refused delivery and on 2-14 told me 10 business days and still no refund and I verified with them that they received the item! Not good business
Response from Frost NYCMar 11, 2022
Hi Jim, We do apologize you were unhappy with our service. We do see that you have already been refunded and advise you to check with the payment method you chose. You should have also received an email confirmation of this. If you have any further questions or concerns feel free to contact us directly at 888-485-1061. Thanks, Sales Manager
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Diz The I.
Mar 2, 2022
Great experience
Great experience. They really took care of me and I’m looking forward to making another purchase soon.
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Latoya Y.
Mar 1, 2022
For $1200 the necklace wasn't what I…
For $1200 the necklace wasn't what I expected. I sent it back. Currently waiting on a refund!!! Customer service bad!!!
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Bob R.
Feb 28, 2022
Bad customer service
Don’t like the way I was treated and the games that are being played when I wanted to return my order
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