Frenchie.shopReviews of frenchie.shop

I had ordered M backpack for my Frenchie who is 5 month old going by the size chart and it turned out to be quite tight when the backpack arrived (in the meantime our puppy also became bigger for +1.5 kilos). I contacted customer service and they responded very fast and suggested to replace the backpack for the next size without any charge or having to send the M size backpack back - as a one off deal! I’m very pleased with their solution and eager to receive the L size backpack soon.

Received my Dogs harness and lead and unfortunately was to small after sending an email to the company they replied straight away and are going to send a replacement very good communication

I recently ordered the shark bed (which is a fantastic product) however it came in the wrong size.. I reached out to customer service and they promptly replied with a solution..That they would send me the correct size free of charge without having to return the original order.. I will definitely be back for more products! Lisa

Customer support was amazing with my concern. The style and functionality of this jacket is great I just needed help with sizing. I recommend this company and item (just remember to measure first)

The quality of the products is excellent. The customer service team is helpful, professional and easy to work with. I will definitely shop with them in the future!

Great quality frenchie clothes and accessories however I got the wrong sizes and customer service were quick to rectify, can’t wait to receive the correct sized items and will advise once again.

I have ordered several items from The Frenchie Shop and the product quality is exceptional. I ordered two Christmas Sweaters for my Two frenchies and mid- calculated their sizes. Customer Service was excellent. I sent them my boys measurements and they helped me pick the correct size and shipped a replacement item quickly! Highly recommend!

I ordered 2 washable diapers in the same size, however one was too big. I emailed customer service and asked about an exchange and they agreed to send me a replacement. Great customer service. And the washable diaper is great too!!