Frenchie.shopReviews of frenchie.shop

Sherif and the team have been absolutely amazing and accommodating. I ordered the wrong size and their fast communication and policy on returns is 10/10.

We ordered the harness, leash & collar for our Frenchie Lou. They are all very high quality however the harness was too big for our Lou. I emailed customer service and they were very helpful and agreed to send a smaller size.

Fraud. I wrote a detailed review of how and why but that was deleted, like many other reviews.

Has taken weeks for the item to arrive. I’m told it’s ‘delivered’ to find it really hasn’t been (‘proof of delivery is nothing but a black square - what delivery drivers do when they haven’t actually delivered the item). Contacted customer support and the response was basically ‘it’s been delivered, if it hasn’t you contact Evri’. I didn’t choose Evri (never would), I didn’t order from Evri. Yet the solution to my purchase never being delivered is that I now have to figure out where it has gone and spend hours on the phone to the delivery company trying to find it.

Best products for my Frenchie..

I have received an order where the items of clothing seemed extremely small for my Frenchie. I contacted this company and Sherif could not have been more helpful or quick to rectify my problem. Marvelous service! Would definitely order from them again.

They had amazing customer service! I reached out because I wasn’t sure when my items would be shipped. They responded right away and provided me wit a tracking number. The clothes are great and the material is quality, but some of them ran big and some of them small. The best thing to do is measure your dog and go off the size chart before selecting a size. I had to do an exchange but the exchange process was easy. The representative shipped the correct size the next day. I’ll give the frenchie shopping experience a 10/10. Highly Recommend! =)

They have wonderful customer service, I ordered wrong size & they are shutout a replacement with out sending other one day.