Christina Z.
Jacket too small, exchanged right away
The jean jacket I bought for my Frenchie ended up being too snug for her to be comfortable. I needed a 2X but that style doesn't come that large. I sent out an email to their customer service and they got back to me immediately. One time offer of new item of the same price to be sent out, and Ariel was so extremely helpful. I picked out a different coat, and she got everything squared away, and got it shipped out right away. It's currently in transit as I write this. I've gotten several coats/jackets from Frenchie Shop, and with this recent top notch customer service and assistance, I will continue to shop their products. Thank you Ariel!


