Extended Stay AmericaReviews of extendedstayamerica.com

This is the worst place to stay. Please do not stay here. This hotel will charge you fees and take money out of you account without your permission. Although the room is 58.00 they charged me misc untrue charges and were able to debit my account. They steal your money, the service is bad and the manager never calls you back to dispute claims. I had the worst experience with this hotel. Please run from extended stay hotels.

Patience+Polite+being ignored=FRUSTRATED+DECEIVED=ME If I could give a zero i would! I did all I could to avoid coming to this site, any site of bad reviews for that matter. I stayed at the Extended Stay America spruce st tampa. The room was full of bed bugs and the human crabs!!! Yeah how disgusting and nasty is that! Well the hotel staff gave us instruction on getting a refund, only months later find out someone is not telling the truth about our refund and the incident!! We requested a full refund, because we most definitely checked out!! We were given the run around for about 2 months now and no one seems to know whom to talk to when problem of this magnitude come about.. Trust me I do but these greedy people, don't do good business. This is a very crucial matter and they choose to lie about or ignore our easy request. I will not be ever staying at any of these hotels nor use price line, which is connected to Agoda, but based in china! My review could go into detail, easily, I just want my REFUND!! I definitely do/will NOT recommend any one to stay at any hotel linked with Agoda! Book your hotels, resorts or motels DIRECTLY!!!!! And now the bedrock is $58.....Everybody got paid!!! Laughable but I am NOT!!! Pictures available upon request :( Names available upon request :( emails available upon request :( It ridiculous that a couple of these reviews are enacted to look better than they truly are!! Do these people work for the company? hhhhmmm. The rooms are not clean, the stoves do not work, they have ants running rapid (dont lay your food out). Besides the bad stay, the staff is the most unhappy and unfriendly people I have encountered in a hospitality environment, you all dont even vacuum or clean the rooms unless someone leaving!!

Extended stay of America has been a good place to live. The staff is very courteous and the treat u with dignity & respect. They're service is good & room comfortable. On a scale of 1-5. I would give Extended stay America 2-26 West, 450 Gracern Rd a perfect score..

Naperville Illinois East location. Likes - Clean, well appointed, very helpful staff, great location, a lotta bang for the buck. Dislike - expensive coin laundry I have stayed at other ESA properties and have been disappointed with the staff and lack of attention to detail. The properties are physically pretty much all the same. This one is a credit to the manager and his staff, they are all invested in making this a great place to stay.

If you’re looking for an over priced ghetto hotel stay here. 2nd night staying here there was 2 roaches one in the bathroom and one on the bed , we had to switch rooms later to find out that there was ants all up on the counter. Very rude employees. Would NOT recommend

As a writer on the go I usually choose ESA (Extended Stay America) due to the amenities which allows me to feel an at home environment. I decided to lodge at ESA North Central 8221 N. Hwy I-35 Austin, Tx. 78753 Location. upon initial arrival the staff were all kind courteous and professional. However after a few months of temporary residency I began to notice a sharp decline in services and the staff were leaving or being let go "Allegedly" This change opened a portal of Chaos on the beautiful and once peaceful location. late nights turn into a haven of addicts, prostitution, and constant police presence, arrests and an occasional fist fight boisterously loud throughout late hrs. Management at this location recently changed over to New General Manager namely "Dell", whom seems to making great strides to turn this horrible circus around. There is of course a Bully Task force agent (Manager?) Namely "Christopher" who occasionally makes his way around to every door removing "Do Not Disturb Notices from Guests doors. I heard him say he don't care if the guest don't like it. He has certainly proven to be a real piece of work as I witnessed his mistreatment of other employees. In stead of focusing on making the property better like GM "Dell" Christopher (Task Force Dude) appears to have a Bully minded energy and unfriendly approach to guests relations and hospitality. I am writing an article regarding my ESA Stays across the USA. and this particular location will be highlighted for sure. I highly recommend not staying especially during this COVID-19 out break I rarely see staff wearing Masks if ever and some staff say they absolutely refuse to wear masks and are Not afraid of Covid-19. This poses a serious health crisis and can lead to serious legal ramifications. I give this location 1 Star for Now.

Great customer service from ms.angela extended stay America 1805 n Westshore Tampa Florida

My stay at the Woodbridge NJ location on March 14th 2020 was a great experience for me. My room was very clean, this was one of the cleanest ESA hotels that I had saw so far.The service I got from the House Keeping Manger Anthony, was so professional.He was a great help with his knowledge of the property. I will be coming back in the future.