Extended Stay AmericaReviews of extendedstayamerica.com

Great staff and service

Miss Valerie goes way beyond her duties to make sure your stay is valuable. She is a people person and she treats you as an equal or better. She stays on top of everything in the building and she make sure that everything gets done. Unfortunately, one of our vehicles was broken into and they tried to steal it out of the parking lot. They don’t have any cameras in their parking lot, but we asked to see the camera footage from one of the cameras and was denied that Acess. We believed that the vehicle was parked right outside the door and that that camera should’ve caught something on tape and we were refused to see that they were unable to steal the vehicle, but they did break into it and steal the contents extended. Stay America needs to put cameras in their parking lot. The room was very nice full-size fridge, two burners microwave and a larger TV screen than most motels. The staff is very helpful. The building is very clean. The elevators are clean. The halls are clean and I believe that has to do with Miss Valerie for two star Motel it should have a higher rating than that. I’ve stayed in a lot of places lately waiting for my house to be done and this place is as close to home as you can get.

I stayed at the Bensalem location. Very clean hotel. Staff during the day was very friendly. At night it was a whole other story. They were never anywhere to be found. When I did find her Melissa was the name she was either out front hanging with guests smoking or coming from guest rooms.

Experience with the extended stay America in Bartlesville Oklahoma was great. Clean room and very friendly and accommodating staff. All around good cisit

Jennifer at the Extended Stay America – Kingwood location in Houston, TX was absolutely wonderful. I arrived late at night to check in some of my employees, and she handled everything with incredible patience and professionalism. Despite the late hour, she stayed calm, helpful, and made the entire process smooth and easy. Her excellent customer service truly stood out, and it was greatly appreciated.

I love this place. Teresa is a great lady. She works the front desk and is very polite kind patient understanding and works very fast. The rooms are very clean. Clean appliances also with a very great price a small deposit they give it back if they find the room.like u found it not too picky, but Teresa makes everything much better when she’s working the front desk she makes my day she knows her job. She does it well so if you want to clean kitchenette at a low rate red at extended stay in Lakewood ask for Teresa if possible she’s a great front desk attendant 💕😊

I had a couple of items that needed attention and Arturo, from maintenance , got them taken care of promptly. Very professional. I'm a happy guest!

I had the best experience at this hotel amazing customer service and Tosha is amazing made sure that my room good and it was really clean room and comfortable bed and had the best sleep I had in a while and very quiet too no noise