Entertainment EarthReviews of entertainmentearth.com

DOM Davis of Yorktown Heights N.Y. Donald T. or As I Call Him MY Brother From Another Mother. ALWAYS IS THERE TO GO BEYOND THE CALL OF DUTY! He Not Only Is Engaging & Informative HE IS TRULY ONE OF A KIND AND ENTERTAINMENT EARTH IS LUCKY TO HAVE HIM!! I HAVE BEEN able to purchase numerous items THROUGH THE YEARS BUT it has ALWAYS BEEN DONALD THAT HAS GONE THE EXTRA MILE IN HELPING ME WITH MY SELECTIONS REVIEWING THEM WITH ME & GETTING EXACTLY WHAT I WAS INQUIRING ABOUT! He Is A GEM PERIOD!! And He Always Brings A smile to my face when we reminisce About The various SELECTIONS OF ITEMS And After All We Are Still Kids At Heart! AND TO SUM IT UP DONALD IS THE HEART OF ENTERTAINMENT EARTH!!!!!

Donald took care of my situation straight up like a BOSS. Helped me out when I didn't know what to do at the time. He was very cordial and helpful and understood my situation. Ext 161 can't be beat...AWESOME brotha in every way. THANK YOU!! 🙏💪👊

I had an issue with my recent order. So I called EE to see what could be done resolve it. Donald Tapia is the person I dealt with. I was amazed at the supreme level of customer service I recieved from him. He was very knowledgeable, courteous, and efficient with handling my situation. He was extremely attentive, and answered every one of my questions. His communication skills were exceptional. He not only was very helpful, he had a bright and positive attitude throughout our entire interaction. I haven't received this high a level of customer service in quite some time. It was refreshing, pleasing, and highly appreciated. It is exactly this that makes the difference of whether a customer will stay or go elsewhere. He is a great asset to EE and should be recognized for his actions. I had never met Donald before the phone call but surely hope I have an opportunity to speak to him again one day in the future. He was an immense pleasure to do business with.

Entertainment Earth always has the Best Customer Service when i call, and I order from a lot of companies. I always try to buy from this site first. I am so Excited to receive my order!!!

Donald was an EXCELLENT customer service agent that took very good care of me during my conversation with him. I explained how most of my Pops that I ordered arrived damaged. It didn't take him long to make the situation right by guaranteeing that Entertainment Earth would personally allow me to exchange my damaged Pops for the same ones. He was very warm, welcoming, honest, and trustworthy. I can't say thank you enough to him for resolving my situation.

Donald was wonderful helping me locate a replace product, and expediting the shipment.

This is a great company, they give outstanding service and provide the best products in the wrorld. I have shopped from them for years and they are a dependable company that really care about the customer. The person who sets this high standard is Donald Tapia. Donald provides the best customer service I have had the honor to witness. He has went above and beyond for me and the company. How I am treated matters to me and the products are out of this world. What you order is what you get... No bait and switch... if you pre order it you will get what you order!

very good person and responsible, I left a message and responded very quickly helped me a lot and I was very grateful and very soon I will be making another purchase with him, thank you very much and good luck