Mike R.
Terrible customer service
I purchased two pairs of Duluthflex Ultimate Cargo work pants during a BOGO promotion. Over two weeks later I received only one pair. When I asked about it, Heather said I was only charged for one pair because they didn't have another pair. Not once did anyone reach out to me to let me know. Then she tells me what happened and their computer system is updating, is there anything else I needed. Yes, how about some customer service because you sure as hell don't know what that is. I'll never order from Duluth Trading again!

