DropReviews of drop.com

Blazingly fast responses, really kind support members. Worldwide shipping, reasonable prices. Just the best

I purchased a Sense75 barebones keyboard, only to have the MSRP reduced by $50 while my order was in transit. I contacted customer support about it, and heard back in less than a day. Liz was very helpful and immediately agreed to refund me the money. Overall very pleased with my experience.

This company sold me an expensive product that when one tiny plastic piece broke, their customer support could only say there was ‘nothing to be done’. Only reason this isn’t a one star is because the rest of the product (not the customer service) was at least decent.

Your agent answers my question 100%. Quick feedback.

First off, the sound I'm getting from my PC38x headset is the best I've heard. Second, the customer support I received from Matthew was the best and easiest I've ever had. I forgot to rate his support on the ticket he opened for my issue and the ticket has since then closed and for that I am incredibly apologetic

Unique products with something extra added. Have placed 5 orders and couldn't be happier. Of particular note is the Sennheiser HD6XX headphones. Very similar to their stock offerings (HD650) but over $100 cheaper! I'm a satisfied owner... Customer service was first rate and QUICK. They responded to my request in under 5 minutes and were able to immediately solve the issue. Will be a Drop customer for years to come.

Great customer support. They were quick to help me out. And the keycaps I've received so far is outstanding.

AMAZING customer support. I have not yet received any products from Drop (That's why I haven't rated them 5 stars yet). Although my experience with their customer support always exceeds my expectations! They usually respond within a few hours of me filing an issue and always try to help in the best of their ability.