DropReviews of drop.com

Brett from customer support was absolutely stellar. He was incredibly patient and helpful and turned our interaction into the single best experience I’ve ever had with customer support anywhere!

Prime day deals discounted a set of headphones below what I paid for them the day before, and they (within an hour) price matched with no questions asked. Generally great quality of products, been using my Drop X Sennheiser HD58X Jubilees for 4 or 5 years now with only a replacement cable required.

My keycaps were defective and didn't fit my keyboard layout. Drop solved everything for me in a short time. The quality is good, and their customer service is excellent.

Made an order and cancel it before shipment. They returned my money asap and was really Quick to answer a follow up e-mail reguarding a different matter. Now i’m just waiting for an other run of the Noctua keycaps 🙏

Due to a mistake at our national forwarder my headphone has been sent back. Customer service made a quick refund. Great service!

Ordered a nice pair of headphones from Drop and they delivered it super fast and in safe condition. They were also incredibly nice and price adjusted the headphones, after purchase, when their price dropped! Definitely buying more gear form here!

I made a purchase and returned my item within the allowed return period. Drop.com provided a free return slip, was prompt in answering my questions, and refunded my purchase no questions asked.

The CSTM80 keyboard is a game-changer! Its sleek design and responsive keys elevated my typing speed from 63 to an impressive 71 WPM, leaving me astonished at the seamless performance. Beyond the product, the company’s commitment to customer satisfaction truly stands out. When I noticed a recent price adjustment, I contacted their support team, and they promptly issued a refund for the difference with professionalism and efficiency. This level of care is rare and greatly appreciated. The CSTM80 has earned my loyalty, and I’m already looking forward to my next purchase from this remarkable company!