DribbleupReviews of dribbleup.com

Not worth the outrageous price of the membership. Ball tracking is terrible and the app is poorly designed not or easy to use or good. The skill leveling more than rec soccer. Haven’t seen any imporvement. Signed up thinking I was getting a year membership and got charged the next month. Don’t waste your money. Oh and the ball feel cheap and waste of $99! Stupid subscription based platform aimed at scamming their customers.

My wife purchased the soccer ball for my nephew over 3 years ago. She had no idea she signed up for recurring monthly charges. Finally, she canceled after I brought this to her attention. No need to hear a response from this company about how they make it clear and up front. As you can see from many reviews, this is a common deception reported by a multitude of duped customers.

Make sure you read the fine print..... I didn't and luckily noticed a reoccurring charge on my credit card... I purchased this for my grandson, and did not see the ongoing fee. I think this company needs to be more transparent with their extremely high monthly charges. It is a very cool concept, but I would not have purchased this knowing the ongoing subscription costs.....

My son had the program and the ball almost a week and he loves it

If I could rate this company -10 I would. I bought this basketball for my grandson for Christmas. We have not had a chance (it is Feb 4th) to install the software on my grandson's phone. We have not installed or opened the software yet. It was on my bucket list, but the family has been battling the flu ever since Christmas and we just haven't gotten around to it - So I received threatening emails from this company because the billing did not go thru. I had my credit card compromised and I had the card cancelled and I did not update my new info yet. After I got the 2nd threatening email from them - I told them to CANCEL. I do not appreciate being threatened or bullied. Can't tell you how the program is - because we never had a chance to try it out. If they just would have waited a little longer until I had a moment to install the software and create the log on info - I probably would be a long-term customer - but I will not tolerate threats. I do not recommend this company. I do not recommend buying this basketball. They are impatient and try to bill you whether or not you have had the time to set up the account. Its not like we were never going to set up the account - its why I bought the stupid ball to begin with. My thoughts, if this is how they treat customers -they can keep it! I will find something else for my grandson - actually, there is a basketball that helps them learn how to shoot. I will buy that ball. This one is going in the garbage.

My mom bought a dribbleup basketball, which was very expensive, and now it’s a whole week late for shipping! I am extremely disappointed. I’m just a kid!!! Can’t they do anything about this? Don’t bother wasting your money on this terrible scam. I am still waiting for them to deliver it. I was so hyped about this and thought it would help me practice more, but I don’t even know what its like!!! Stay away to avoid flushing your money down the drain.

They have designed a user experience that makes it extremely easy to sign up, but nearly impossible to cancel. I simply could not locate my account, nor could I reach someone to try to cancel. After several attempts, I have to notify my credit card to put a stop to their charge. UPDATE: After spending time with their customer service on line, and giving them my payment info, they were able to track down my account and cancel it. However, they could have avoided all of these problems if they simply do one thing: show what the 'customer ID' is on their APP, and allow the user to look up their account info using their customer ID. This will be able to solve all of the above problems that I have mentioned. The fact that they didn't, and yet make you jump through the hoops (and spending the time) with customer service just to cancel a recurring charge, still leads me to believe that they intentionally make it hard for you to leave their service, and so my original review stands.

Great Great company and great experience