Dribbleup Reviews | Read Customer Reviews of dribbleup.com

Dribbleup Reviews | Read Customer Reviews of dribbleup.com

Dribbleup reviews

301 approved reviews, newest moderated first

SigfredOfNorse
Sep 29, 2021
Deliberately kept supscription running after cancellation
On their website they state that to cancel a supscription one has to email them. I sent that email in April, but DribbleUP kept on charging me for another six months. Not cool. And absolutely no attempt to make good. Definitely not the way to behave as they claim to be a 'small family company' - especially as most of their business surely are 'small family clients'.
Response from DribbleupMay 11, 2022
Hi Sigfred, I'm sorry about your experience with your Membership. We're happy to review your account and make any necessary adjustments to make things right. Contact us by email at [email protected] or live chat at dribbleup.com.
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Isabella M.
May 3, 2021
Not so bad but the communication could…
Not so bad but the communication could be a little better.
Response from DribbleupMay 11, 2022
Hey Isabella, thank you for the feedback! We're constantly working to improve our customers' experience. Please reach out directly if you have any additional feedback. Contact us at [email protected] or through live chat at dribbleup.com.
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Paul B.
Mar 19, 2021
Don’t buy this product
App glitches and makes impossible for my son to practice as the ball market fly’s around the screen. Device on list of approved. Customer service horrendous . Don’t buy this product
Response from DribbleupMay 11, 2022
Hi Paul, I'm sorry that Dribbleup did not meet your expectations. I see your review was from a while ago, and we've since released an updated version of the Dribbleup App with improved tracking. Please feel free to reach out if you have any questions or would like to try the new app. Contact us at [email protected] or live chat at dribbleup.com.
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Bixler Weiler G.
Jan 4, 2021
worth it
Dribble up gives good instructions that help you learn new skills. I recently received one and have used it every day. i would say that the communication is not the best. We tried to set up a new account and couldn't figure it out. when we asked for help they responded quickly but gave us the same thing wed been trying to use it wasn't very helpful. Otherwise its very helpful and worth it.
Response from DribbleupMay 11, 2022
Hey Bixler, thank you for your review and feedback! We're constantly working to improve our customers' experience, including our communication. Let us know if you have any additional feedback. Contact us at [email protected] or live chat at dribbleup.com.
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Richie Adam C.
Nov 30, 2020
Don't BOTHER
Highly Priced to make it look like a sale is value for money when in reality Massively OVERPRICED, poor customer service had to wait 6 minutes for a reply just to get told what I already knew. I replied again. Reiterating the original question and received no reply. General Rule of Life: DO NOT Buy a Football from people who cannot kick a football, very gimmicky offering no real training benefit
Response from DribbleupMay 11, 2022
Hey Richie, I'm sorry that Dribbleup did not meet your expectations. We're constantly improving. Since your review, we've released an updated version of the Dribbleup App with better tracking and made improvements to many other aspects of the overall experience. We hope you give us another chance in the future. Let us know if you have any questions. Contact us at [email protected] or live chat at dribbleup.com.
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