DribbleupReviews of dribbleup.com

Ordered this for my son for Christmas as a basketball. The ball is very hard to dribble compared to a regular basketball, making the drills kind of pointless. The recurring monthly charge is very high, and they automatically sign you up for it the second you buy the thing. When you try to follow their directions in their emails, the pages the links take you to aren't correct. They're also rude, and super frustrating to work with.

This order was to go to..Renee Blade at PO Box 295, Elysian Fields, TX 75642. IT IS a Christmas gift for twins granddaughters! Very Upset

I bought 2 basketvalks, one for each of my grandsons. Now I find I'm being charged monthly for,a premium subscription that I did not ask for. Don't want a premium subscription, didn't ask for it, want my money back for premium

I think the product is great! I ordered the product for my grandson on December 1, 2023 and I only received half of my order. The frustrating part is I keep getting marketing emails regarding purchasing additional products everyday! Please just finalize my order. This was my Grandson’s Christmas gift and today is the day after! Help PLEASE!!

Not sure how I feel about your customer service. I ordered a size 29.5 but when my son opened his gift on Christmas he was disappointed it was size 28.5. You told me you’d finalize the exchange when you receive confirmation from post office about shipping back wrong ball. Why should my son have to wait for a gift you got wrong. It should have been sent out immediately as it could be. He shouldn’t have to wait for your mistake. You didn’t wait for my payment until we received the product. So I do not think this time customer service was on point. How long will it take to receive the correct product?

EDIT: I’ve since managed to locate more free classes thanks to online chat support. Can’t fault the customer service, but I still don’t think Dribbleup offers good value for money for the casual user. I purchased the Dribbleup football with no intention of signing up for a monthly membership, but was happy at the amount of free courses that were made available. It appears that the number of free courses has now been reduced to next to nothing, rendering the product essentially useless without paying £18 a month for membership. You also used to be able to repeat the free courses continually, but this doesn’t seem to be an option any more. Unfortunately I think that positions Dribbleup as a massively overpriced training aid which I cannot recommend. Hopefully they will increase the number and availability of free courses again to better support their customers who have invested in their equipment but who choose not to have (or can’t afford) an ongoing membership.