Done.Reviews of donefirst.com

I have not had such an easy and smooth transition getting back into my treatment. California’s laws make it almost impossible for me to Receive the proper treatment that was intended for me. I moved from another state where I was fully covered medically and I was able to get everything I needed and once I moved to California it was very difficult until I found DONE. I got a consultation within the week and I was able to get my medication by the end of the week it was the best and smoothest interaction I’ve ever had with any psych. I’m super thankful to have my life back on track and being on top of my game again! ADHD is no joke and when you have to work regularly without the proper treatment, life can be miserable. Thank you so much DONE for helping me get my life back on track.

I've had nothing but positive experiences dealing with the people at donefirst.com . Always very prompt, professional and thorough. 5-stars!

I am a therapist that struggles with ADHD. I am so happy with the care that I have received. I am finally on medication that works for me & I’ve seen a huge difference. If you’re thinking about getting evaluated for ADHD I can’t recommend Done enough.

My boyfriend has had such helpful and beneficial success with his doctor through Done that I decided to schedule a consultation for myself. I have an insane schedule and found that Done and their doctors are so flexible, welcoming, and straightforward. It’s been a real blessing, not only has my prescription helped my life immensely but I’ve learned a lot about myself and my relationship has improved as well!!

Dr are great and actually care to listen and understand without judgment . I was nervous for the first video call but they made me feel comfortable and cared for . Highly recommend done . Never had any issues with them .

I tried through my Dr, but there was a long waiting period and after almost 18 month i said I would rather pay for it… and for last 9 month i have no complaints. Get get medication sent to pharmacy i use GoodRX and im good to go:). This can’t get any easier. It would be easier if i don’t have to renew my prescription every month… i hope they autorenewed it.

I've been using Done for the better part of a year to manage my ADHD symptoms. Its pretty simple to set up and get your initial appointment and I haven't had any issues since getting refills or adjustments as needed. While it isn't exactly inexpensive, Done has had a positive impact on my life.

Edit 8/23/21: I'm editing my review to reflect the fact that my prescription has finally been sent through, a full week after I alerted Done that there had been an issue with my insurance. I think Done is a great service for folks looking to get an initial ADHD dx and get started on medication, especially if you are in a pinch and need to get on medication faster than can be accomplished through traditional in-person psychiatry. However, for anyone who has needs beyond an Adderall prescription, such as anxiety, depression, or even just wanting to try a different ADHD medication, this service is not sustainable in the long term. Between this most recent issue, and some issues I have had with my prescriber in general (in addition to the fatphobia referenced below, I'm pretty sure she is not reading the entirety of my messages to her via the portal; I don't feel comfortable talking to her about some side effects of my meds; and despite my flagging a specific medication as not effective, she has no interest in trying something else or changing the medication dosage), I will ending my Done membership once I find a new provider. ORIGINAL REVIEW: Honestly, it started out great, which is why this review is two stars instead of one. I'd been struggling to find a provider that I liked, and after having a bad experience with a nurse practitioner, and then another bad experience with a psychiatry office that couldn't figure out my prior authorization, I was thrilled to start an affordable service that prioritized getting you the correct, efficient treatment. I left my first appointment feeling great. Unfortunately, it's been downhill from there. There have been a couple of hiccups with my provider, first of all, including a couple of mildly fatphobic remarks about not wanting to prescribe a certain medication because it could cause weight gain. For others that might be a deal breaker, but I decided to look past it. The real issue is the same issue that everyone else has been detailing for the past few days. After an issue with my insurance provider, I contacted Done about getting my prescription refill transferred to a different pharmacy. I also explained that I was at the end of my previous prescription, so this request was urgent. A customer service representative assured me they were transferring my request to their pharmaceutical team and that they would take care of it. Well, it's three days later now and not ONLY has my prescription not been transferred, and not ONLY is my pharmacy information not even updated in my patient portal, but ALSO every subsequent attempt to contact their customer service team has been met with a form response if by email, or no response at all if using their live chat function. This is particularly baffling, considering up until this week, their customer service has been relatively reliable, if not always the most prompt. I've now sent an email to the urgent email address they've been mentioning in the replies they're leaving to folks on this site. It's been an hour since I sent the email, so we'll see if I hear back from them. If you are considering using Done, I think it has the potential to be a great service. When it works, the automatic refill feature is fantastic. However, at $80/month, with a provider I'm iffy on, and a customer service team that has dropped the ball, I would encourage people to seek out other options and work with a local, in-person provider instead.