Done.Reviews of donefirst.com

Have gone with out medication due to lack of customer support and do to be being able to log in. This is unacceptable

Horrendous company. Every now and then their website will just shut down for weeks at a time and during that period, there is no way to get medication or cancel your subscription. Customer service phone # has been out of service for over a year. There are too many better alternatives to give this company a nickel.

Made an appointment, clinician never showed up. They text you a number to call if you can't connect with your clinician but it is disconnected. The support email claims to take 3 days. Seems like a scam.

I’ve been with Done for over a year, now known as Mindful. They have been really great. Gone through two providers and both have been really easy to talk to about my conditions. The service team is really communicative and helpful, not to mention they get back to you within hours. I haven’t had one bad experience, I lost my health care during covid and I’ve been so pleased with this company that even after gaining back insurance I have stuck with them. Note that some health care insurance is covered by Done/Mindful. Shout out to Mark who was the last rep to help, he was really professional and to the point.

I have been working with Done first for almost 3 yrs now… I can not express how much they have helped me. The every 6mth check ups ( video calls) have worked great, making me feel heard and cared for. Given I have no insurance to bill Done first has kept the costs reasonable and they take care to meet my needs with professionalism. THANK YOU TO ALL ;-)

Great experience

I've been with Done. for about 3 years now. Every once in a while there is a hiccup but it's the cheapest option for my ADHD Im aware of, and it's an ideal choice for my social anxiety -Matthew Foglton

I have been with Mindful for over 5 years been with them since the start of this service. Lately the refills are late and now my membership is paused for no reason. I have significant ADHD that I've lived with as a child to adult. The lack of customer service is extremely frustrating and I have a lot of anxiety while I wait (over a week) about this med I take on a daily basis.