Done.Done. allows anyone with ADHD to receive the help they need and live up to their fullest potential. We provide awareness and education for people to learn more about ADHD, confidential and accurate medical diagnosis through telehealth, and actionable ways to receive timely and convenient treatment. Through our holistic approach to ADHD, we are committed to ensuring no one is left behind.
Done. (donefirst.com) has 4,022 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Claim this listingMental Health · Newark, Delaware
Excellent
Mental Health · Lancaster, California
Excellent
Mental Health · New York, New York
Excellent
Mental Health
Excellent
4,022 approved reviews, newest moderated first
fadi D.
My prescription is always sent to phàrmacy on time.
Response from Done.Jun 8, 2024
Thank you so much for this feedback. Please do not hesitate to reach out on how we can make your 4 star experience a 5-star one!
Terrence M.
Due to a scheduling error with the system and sending me a notification for an appointment at the wrong time I missed a follow up appointment. Then due to the impossibility of utilizing the scheduling portal I was not able to schedule a follow appointment. All while this is occurring I have been unable to get any medication after taking adderall daily for years. Any professional in healthcare would know the side effects with stopping adderall cold turkey. I have been put on a performance improvement plan at work due to a decline in work performance especially paired with expecting my first child in November. Now I’ve been billed $320 for 3 months with no medication. Done now wants an additional $170 to schedule a reevaluation appointment over a month away? I can’t think of any true health care professional that would enable these kind of practices. Attempts to schedule an appointment from provider tell me not to use the scheduling portal but instead submit a ticket to be handled by an outsourced care team.
Response from Done.Jun 8, 2024
Your experience is definitely not what we envision for our patients and this is feedback we take seriously. We are so disappointed that your experience does not meet the high level of care that we strive to uphold. To better serve you and ensure that your concerns are taken care of, schedule a call with our patient care coordinators through this link (https://donefirst.as.me/doneUrgentLine).We value our patients’ privacy rights so we kindly request for you to respond to the Trust Pilot request for information so that we can reach out and assist.
SAND
Thy have really stepped it up in the last year or so to make sure that things are done in a timely and professional manner. Was definitely ready to move elsewhere a few times but happy with how easy things are now that they have their stuff together (along w the rxoutreach mail-order pharmacy they work with).
Response from Done.Jun 7, 2024
Thank you so much for this feedback. Please do not hesitate to reach out on how we can make your 4 star experience a 5-star one!
customer
Very caring and efficient staff.
Response from Done.Jun 7, 2024
Thank you so much for taking the time to share - please don't hesitate to reach out for help or to let us know how we can better serve our patients!
customer
This company has good costumer services
Response from Done.Jun 7, 2024
We are happy to read this positive experience. Our support team and providers are so honored to be able to make high-quality ADHD care more accessible to our community - feel free to reach out to us at any time!
customer
Dr. Kami Simmons has been great and is always there to help when I need it! Thank you for everything!
Response from Done.Jun 7, 2024
We are ecstatic to see this positive review. It is an honor to provide a service that increases accessibility to care for patients with ADHD. We take feedback very seriously - please don't ever hesitate to reach out to us with how we can improve our services in the future!
customer
I have had an excellent experience with my current Done Provider. He is always responsive, and prompt! I highly recommend for a busy parent like me.
Response from Done.Jun 7, 2024
We love that we are able to make it easier for patients to access high-quality providers! Our patients also have a dedicated team on their side to manage other aspects of their care as well so please don't hesitate to reach out to us at any time!
BJL
Done has been nothing short of amazing for me, my mental health and my lifestyle. They’re responsive, compassionate and understand the challenges of modern life, while trying to eliminate the common roadblocks (schedule, insurance, etc) In so grateful for their services and continued support.
Response from Done.Jun 7, 2024
We are happy to read this positive experience and to be able to partner with our patients to find treatment options that work best for them. Our support team and providers are so honored to be able to make high-quality ADHD care more accessible to our community - feel free to reach out to us at any time!