Done.Reviews of donefirst.com

This has been a terrible 7 days and Done has left me stranded. To top off my experience and to truly kick me once more while down, they never called me when I scheduled my emergency mental health appointment; the same link you will see them provided in nearly all negative reviews left due to a lack of responsiveness. My medication has been out of stock in the entire area I live, and to be proactive, my attempt at avoiding a long lapse, I requested that my medication be changed to something similar that didn’t have supply chain issues. That was 7 days ago. I’m now in full withdrawal mode, completely on my own. I’m tired, my body and muscles hurt, and I feel literally like just snapping my phone in half and throwing in to the ground; I’m incredibly irritable. Done hasn’t done anything to help. I can’t say I recommend the service. What appears like help could turn into hell for you, so just be warned. A doctors office would have a number and a location to visit to ensure you got the help you needed. Done gives you no number to call, no place to go and when you conveniently schedule your mental health emergency; as if that’s practical, they may not even call you. So yea, be warned. **UPDATE** 10/14 Its been days since I complained. Done support helped by refunding my monthly fee, but my core issue, a lack of medical care, still has not been addressed. I wish I could just get the help I asked for. This is literally a hallmark of mental health malpractice. I encourage you to take action if Done has left you in the same position I am in. - A doctor/patient relationship was established; we have months of history. - Done and my provider has not met the standard of care. I followed the process and went above and beyond my duties by reaching out multiple times, scheduling an emergency appointment that they never showed up to, writing a review, and interacting with their support staff to secure help. - I experienced harm through an uncontrolled withdrawal, causing both unnecessary physical and mental pain and suffering. - There is a direct link between the Done, the provider's negligence, and the harm I am still experiencing. I will channel my negative energy today and file complaints with the FDA against Done, the Florida Board of Medicine, and the Florida department of health. I figure that's a good starting point.

Similar to other reviews, done has been extremely slowed in getting back to me about my medication. I went to my first appointment and the provider was unable to select my pharmacy and instructed me to reach to support. This was Friday, it’s Tuesday and it still has not been resolved. I’ve been without my medication for over two weeks now. Give it is an online platform and have people online “24/7” you would expect that they are more responsive. The only reason I tried done is because I don’t have insurance and I figured it would be affordable in the meantime. If you have insurance, please go somewhere else! I’ve never had this problem before with any other providers. Update 12/16/2022: Some patient care coordinators are better at following up and addressing concerns which I appreciate. It still requires a lot of follow up on my part. For example - after requesting my refill and calling to follow up I was told my prescriber was not responding so another provider would be asked to prescribe the medications. While it was resolved it still took more than the expected 3 business day and I went without my medication for about 2 days. I would only recommend Done to someone that is uninsured and needs treatment for adhd.

The help I received from Done has really helped me with the constant distracting issues I was having. The staff is very helpful and professional. I would recommend Done to anyone who is struggling with ADHA.

Simple and affordable! The best decision I have made for myself in 2022! My experience with everyone on the Done Team has been phenomenal from care and quality of service with my appointments, emails, reminders and texts to check in on how I am doing throughout my care. Wonderful support and quality care!

I had struggled for years trying to find an affordable ADHD provider who was willing to meet virtually. The process was quick and easy and has made a huge difference in my life. While we weren't able to go through Walgreens, our local pharmacy accepted our insurance and the prescription without a problem. Will definitely recommend to others.

I've been without medication for a week. They really don't seem to appreciate how disruptive it is for my daily routine given I work full time, and am doing a full time masters degree online. The clinician told me she was surprised I hadn't gotten my prescription given that I had gotten a text that it had been refilled. She then sent a note saying she had sent in the prescription and for me to call the pharmacy to see when it would be ready. Pharmacy says they received nothing. I haven't heard back from the clinician, or anyone else at Done even though they did email me to assure me they were going to "closely monitor" the situation and for me to reach out if anything happened. It seems kind of consistent I guess with some of the other reviews, but they really don't seem to care about their patients and are happy to ignore them. EDIT: It's now October 30th and in the entire time I've been sending messages to my clinician every 2-3 days and I've gotten one unhelpful, unrelated to my question, response. No one at the company is doing anything at all to help. Honestly just ridiculous at this point.

Walgreens will not refill my prescription because Done is under investigation and was told to go through a local doctor instead. Don’t sign up with these people. They are aware no major pharmacy will fulfill their orders yet still take peoples money. It’s now a scam. When I brought this up to my provider , he said to do mail order instead but it would have to be paid out of pocket. 30 day supply of adderall is about 300 bucks. Plus the $80 monthly fee. This is BS. Save your $200 please

I think the company's idea of making support for ADHD more accessible is great. I have been utilizing DONE for almost a year now and they have always been supportive and receptive to my healthcare needs. I have seen tremendous benefits both personally and professionally.