Done. allows anyone with ADHD to receive the help they need and live up to their fullest potential. We provide awareness and education for people to learn more about ADHD, confidential and accurate medical diagnosis through telehealth, and actionable ways to receive timely and convenient treatment. Through our holistic approach to ADHD, we are committed to ensuring no one is left behind.
Done. (donefirst.com) has 4,022 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Also known as
Done, donefirst.com
Website
donefirst.com
Category
Mental Health
Listed on Five Star Index
2026
About these reviews
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The company replied to 99% of reviews.
Latest
Most recent review: September 2026.
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My caregiver has been very helpful in addressing my ADD issues and allying the right treatment ti my symptoms. The care I have received has been life-changing, and made a huge difference in my every day life. During the Covid lockdown, it was extremely hard to find a doctor, and this company was a lifesaver. 
Response from Done.Apr 13, 2023
Thank you for taking the time to share your thoughts! Our mission is to empower everyone to reach their full potential - please feel free to reach out to us if you have any feedback on how we can improve our services as we carry out our mission!
MF
Morgan F.
Highly recommend Done
The experience was very easy and I always feel comfortable with my doctor. They listen, follow up, and are always communicative. I highly recommend Done!
Response from Done.Apr 13, 2023
Thank you so much for taking the time to share - please don't hesitate to reach out for help or to let us know how we can better serve our patients!
BG
B G.
Game-Changer
This healthcare tool has been a game-changer for me. I was struggling with what felt like an incomprehensible, unmanageable burden that would break me from the inside out. I always felt like I was irreparably broken, and nothing would change that. I felt like mental healthcare was unattainable for me, and I was on my own. I didn't know resources like this were available, and I cannot begin to describe how access to these resources has changed my life and my health for the better. Thank you
Response from Done.Apr 13, 2023
Thank you so much for taking the time to share - please don't hesitate to reach out for help or to let us know how we can better serve our patients!
SA
Simon A.
Wish I'd found DONE sooner
I had great difficulty finding effective treatment for my ADHD, and narcolepsy symptoms before I found DONE. No one seemed to understand my unique situation. I tried many treatments, with little success. I had all but given up. Happy to say my symptoms are now manageable.
Response from Done.Apr 13, 2023
Thank you so much for taking the time to share - please don't hesitate to reach out for help or to let us know how we can better serve our patients!
KA
Kailey
Done Cares :)
The providers & staff at Done. have gone beyond my expectations for healthcare. I have struggled with ADHD since I was a very young kid. Couple that with general anxiety towards medication and doctors in adulthood made it hard for me to seek help via traditional means. I had let my ADHD go unchecked for three or more years; either due to not having insurance to see a specialist, or being too anxious to follow through with an appointment.
My inability to focus and constant fidgeting had resulted in several less than favorable conversations with my current workplace, and left me worried that I was going to lose another job because of how distracted I was getting. I found Done. through the kind suggestions of a fellow ADHD sufferer, and decided to try them while I was wait-listed for six months at a specialist ADHD clinic. I was able to be seen by a fantastic provider from the safety of my own home in less than 8 weeks from first connecting with Done.
I was really worried when meeting my doctor that it would feel awkward or not personal, but my provider is fantastic! She took the time to ask me about my goals, considered what I wanted for my career & the areas where I struggled the most. When I expressed my anxiety around taking medications, she made sure to explain the side effects I could experience & talked me through all the questions I could possibly come up with. Done. has made managing my ADHD so much easier & I cannot thank them enough!
I was actually able to secure a small promotion & raise after just a few months of treatment; and I’ve noticed that I’m able to keep up on household chores much more efficiently. I created a schedule that works for me, and I know if something happens within my treatment plan that I’m uncomfortable with, I can always reach out to my provider & the support team for help. When I had my follow up appointment and shared the news of my promotion with my doctor, she was SO excited! It really made me feel heard, and valued.
They also check in with me once-twice a month just to make sure that my treatment is still working & ensure that I’m not experiencing anything negative. I LOVE their commitment to their patients.
If you’re like me and you suffer from anxiety around healthcare / doctor’s offices, but need to receive treatment or an evaluation for ADHD, I highly recommend connecting with the support team and learning more about Done. You can tell that they genuinely care about their patients & I appreciate the thought and kindness that goes into each call! Thank you Done team!
Response from Done.Apr 13, 2023
Thank you for taking the time to leave such a detailed review! We are so grateful to provide a service that empowers our patients to reach their full potential. Please do not hesitate to reach out if you have any further feedback for us.
WF
Work from H.
Responsive and Caring
I have received terrific service from Donefirst.com. My questions are answered promptly. My doctor listens to my needs. I had challenges with my local pharmacy and they helped me find another pharmacy.
This is a terrific service for those of us whose needs fall on deaf ears when talking to our personal physicians.
Their service and medication have been a life safer.
Response from Done.Apr 12, 2023
We are happy to read this positive experience and to be able to partner with our patients to find treatment options that work best for them. Our support team and providers are so honored to be able to make high-quality ADHD care more accessible to our community - feel free to reach out to us at any time!
AD
adam
Terrible service so far
Terrible service so far. Met with my provider last Friday and she said she'd text me when the Rx was sent to the pharmacy. Here it is Wednesday, and I haven't heard a single thing from Done or my provider. I have sent multiple emails, left voicemails on their robotic messaging lines, and contacted the Urgent help line, all of which were absolutely NO HELP AT ALL. If I am having this much trouble just getting started as a new patient, I have zero faith that things will improve. DONE: GET IT TOGETHER OR STOP DOING BUSINESS.
Response from Done.Apr 12, 2023
We are so sorry that your experience does not meet the high level of care that we strive to uphold. We would love to help investigate and resolve any possible outstanding issues. To better serve you and ensure that your concerns are taken care of, schedule a call with our patient care coordinators through this link (https://donefirst.as.me/doneUrgentLine). We value our patients’ privacy rights so we kindly request for you to respond to the Trust Pilot request for information so that we can reach out and assist.
IA
Ian
Ghosted and no medication.
I've been trying for months to get a 6-month follow up appointment. They keep saying they will schedule one, but never do.
Now they just completely ignore my messages and requests.
When I asked for a refill they didn't request a refill for all of them. I'm almost out, and have no way of contacting them.
Response from Done.Apr 12, 2023
We would love to help investigate and resolve any possible outstanding issues. To better serve you and ensure that your concerns are taken care of, schedule a call with our patient care coordinators through this link (https://donefirst.as.me/doneUrgentLine). We value our patients’ privacy rights so we kindly request for you to respond to the Trust Pilot request for information so that we can reach out and assist.